[talks-uk] Re: nokia n82 problem
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Wed, 16 Sep 2009 15:19:38 +0100
Hi Eleanor,
it is not Voda, but Nuance that keep us in business by not allowing Voda to
give away the Premium version.
All the best
Steve
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Eleanor Burke
Sent: Wednesday 16 September 2009 15:17
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: nokia n82 problem
Well isn't that very considerate of Voda then Steve, allowing you guys to
stay in business *smile*. Now from another member on the list, I found that
when I had lost my phone for example, I did on this person's heresay ask
Vodafone for the £50.00 which enabled me to purchase Talks Premium and they
gave it to me!!!! Don't tell anyone *smile*.
Eleanor
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Wednesday, September 16, 2009 2:42 PM
Subject: [talks-uk] Re: nokia n82 problem
> Hi John,
>
> The reason they don't include Talks Premium is so that people buy it from
> accessibility dealers. In order to get it free, you need some cut down,
> otherwise Accessibility Dealers would lose out. So there needs to be some
> advantages to not getting it from Voda.
>
> All the best
>
> Steve
>
> -----Original Message-----
> From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of bjcolt
> Sent: Wednesday 16 September 2009 14:17
> To: talks-uk@xxxxxxxxxxxxx
> Subject: [talks-uk] Re: nokia n82 problem
>
> Hi Jackie,
>
> A friend of mine has talks standard on his mobile under contract from
> Vodaphone. I really don't understand why they don't include talks premium
> with the package as the monthly fee is more than enough to cover it.
>
> I agree it is worrying as often sales assistants don't even know what
> talks
> is.
>
> I wonder how many o2 agents it takes to sort a message center number? lol
>
> Kindest regards, John
> ----- Original Message -----
> From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
> To: <talks-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, September 16, 2009 1:37 PM
> Subject: [talks-uk] Re: nokia n82 problem
>
>
> Hi John
>
> These providers wouldn't know a Message Centre if it bit them on the
> bum! (lol). My friend told them it might be this, to which one replied:
> "What's that"? Imagine working for O2 or Voda or any other network and
> not knowing that! I find it worrying quite honestly.
>
>
> Jackie Cairns
> Braille Specialist
> Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
> Sight and Sound Technology Ltd
> Welton House North Wing
> Summerhouse Road
> Moulton Park
> Northampton
> NN3 6WD
> Tel: 01604 798024
> Mob: 07887 883815
> www.sightandsound.co.uk
> -----Original Message-----
> From: talks-uk-bounce@xxxxxxxxxxxxx
> [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
> Sent: 16 September 2009 13:08
> To: talks-uk@xxxxxxxxxxxxx
> Subject: [talks-uk] Re: nokia n82 problem
>
> Hi Jackie,
>
> Thanks for the support. It shows the difference between Nokia and other
> providers like o2. I have experienced the run around from the
> government.lol First time for o2.lol
>
> Nokia were so helpful, they even called back yesterday to make sure I
> had the problem solved. That is good PR.
>
> I had never come across the message center and hopefully anyone who has
> this problem in the future can just say to there provider that Nokia has
> given them the message center number for every one of their models.
>
> Thanks for the image boost as well. smile
>
> Kindest Regards, John
> ----- Original Message -----
> From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
> To: <talks-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, September 16, 2009 12:15 PM
> Subject: [talks-uk] Re: nokia n82 problem
>
>
> Hi
>
> Not Steve, but a better model (smiles).
>
> This business of ringing providers and being told a load of rubbish,
> only to get the proper answer once you've been round the houses really
> does my head in. I had a friend ring me the other day saying virtually
> the same thing as yourself about his texts. He couldn't send or
> receive, however, though had been using his phone quite happily for some
> time using texts. But he went to his network provider, and was told the
> phone would need to be sent away because it had to be unlocked. What a
> load of crap! He was using the phone, so how did it need to be unlocked
> for that network? I suggested to him that he get his Message Centre
> number checked out and this was, in the end, his problem too. I just
> get really irritated when network providers come out with all sorts of
> garbage, giving a customer who doesn't know what to do next the
> run-around.
>
> Glad you are now sorted.
>
>
> Jackie Cairns
> Braille Specialist
> Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
> Sight and Sound Technology Ltd
> Welton House North Wing
> Summerhouse Road
> Moulton Park
> Northampton
> NN3 6WD
> Tel: 01604 798024
> Mob: 07887 883815
> www.sightandsound.co.uk
> -----Original Message-----
> From: talks-uk-bounce@xxxxxxxxxxxxx
> [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
> Sent: 15 September 2009 10:51
> To: talks-uk@xxxxxxxxxxxxx
> Subject: [talks-uk] Re: nokia n82 problem
>
> Hi Steve,
>
> Thanks once more for your help. I called Nokia this morning only to be
> told exactly what you had stated. I then called O2 and spoke to a
> charming young woman who guided me through the procedure in a couple of
> minutes, to put a number in the message center.
>
> She of course apologised for the guy not giving me this information
> yesterday. She said it is standard procedure to give a customer a
> message center number and that every o2 agent is aware of this.
>
> Problem solved and thanks.
>
> Kindest Regards, John.
>
> ----- Original Message -----
> From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>
> To: talks-uk@xxxxxxxxxxxxx
> Sent: Monday, September 14, 2009 6:59 PM
> Subject: [talks-uk] Re: nokia n82 problem
>
>
> Hi John,
>
>
>
> Did it solve it for you?
>
>
>
> All the best
>
>
>
> Steve
>
>
>
>
> ________________________________
>
>
> From: talks-uk-bounce@xxxxxxxxxxxxx
> [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
> Sent: Monday 14 September 2009 18:57
> To: talks-uk@xxxxxxxxxxxxx
> Subject: [talks-uk] Re: nokia n82 problem
>
>
>
> Hi Steve,
>
>
>
> Thanks a million mate. That one had me puzzled.lol
>
>
>
> Take care.
>
>
>
> Kindest Regards, John
>
> ----- Original Message -----
>
> From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>
>
> To: talks-uk@xxxxxxxxxxxxx
>
> Sent: Monday, September 14, 2009 5:49 PM
>
> Subject: [talks-uk] Re: nokia n82 problem
>
>
>
> Hi John,
>
>
>
> You need to set up your Message Centre number. This is
> why it is taking you there.
>
>
>
> To find this out, ring your provider. They may even be
> able to send you a text with the settings in it, to save you putting
> them in manually.
>
>
>
> All the best
>
>
>
> Steve
>
>
>
>
> ________________________________
>
>
> From: talks-uk-bounce@xxxxxxxxxxxxx
> [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
> Sent: Monday 14 September 2009 17:46
> To: Talks-uk@xxxxxxxxxxxxx
> Subject: [talks-uk] nokia n82 problem
>
>
>
> Dear List,
>
>
>
> I am a new member and have a puzzling problem with my
> new N82.
>
>
>
> Every method I use to send a text is brought to a sudden
> stop when something called "The Message center" opens. I am unable to
> send the text from there. The only keys that work in that screen are the
> soft keys and when I press the soft key 2, I am back in the body of the
> message.
>
>
>
> I can make and receive calls, receive texts but unable
> to send them from either the contacts list or in messaging. I cannot
> reply either as each road takes me to the message center.
>
>
>
> Any advice would be very much appreciated. I am using
> talks demo at the moment on the Nokia N82.
>
>
>
> Kindest Regards, John
>
>
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