Hi Eleanor, it is not Voda, but Nuance that keep us in business by not allowing Voda to give away the Premium version. All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Wednesday 16 September 2009 15:17 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: nokia n82 problem Well isn't that very considerate of Voda then Steve, allowing you guys to stay in business *smile*. Now from another member on the list, I found that when I had lost my phone for example, I did on this person's heresay ask Vodafone for the £50.00 which enabled me to purchase Talks Premium and they gave it to me!!!! Don't tell anyone *smile*. Eleanor ----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> To: <talks-uk@xxxxxxxxxxxxx> Sent: Wednesday, September 16, 2009 2:42 PM Subject: [talks-uk] Re: nokia n82 problem > Hi John, > > The reason they don't include Talks Premium is so that people buy it from > accessibility dealers. In order to get it free, you need some cut down, > otherwise Accessibility Dealers would lose out. So there needs to be some > advantages to not getting it from Voda. > > All the best > > Steve > > -----Original Message----- > From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] > On Behalf Of bjcolt > Sent: Wednesday 16 September 2009 14:17 > To: talks-uk@xxxxxxxxxxxxx > Subject: [talks-uk] Re: nokia n82 problem > > Hi Jackie, > > A friend of mine has talks standard on his mobile under contract from > Vodaphone. I really don't understand why they don't include talks premium > with the package as the monthly fee is more than enough to cover it. > > I agree it is worrying as often sales assistants don't even know what > talks > is. > > I wonder how many o2 agents it takes to sort a message center number? lol > > Kindest regards, John > ----- Original Message ----- > From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> > To: <talks-uk@xxxxxxxxxxxxx> > Sent: Wednesday, September 16, 2009 1:37 PM > Subject: [talks-uk] Re: nokia n82 problem > > > Hi John > > These providers wouldn't know a Message Centre if it bit them on the > bum! (lol). My friend told them it might be this, to which one replied: > "What's that"? Imagine working for O2 or Voda or any other network and > not knowing that! I find it worrying quite honestly. > > > Jackie Cairns > Braille Specialist > Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx > Sight and Sound Technology Ltd > Welton House North Wing > Summerhouse Road > Moulton Park > Northampton > NN3 6WD > Tel: 01604 798024 > Mob: 07887 883815 > www.sightandsound.co.uk > -----Original Message----- > From: talks-uk-bounce@xxxxxxxxxxxxx > [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt > Sent: 16 September 2009 13:08 > To: talks-uk@xxxxxxxxxxxxx > Subject: [talks-uk] Re: nokia n82 problem > > Hi Jackie, > > Thanks for the support. It shows the difference between Nokia and other > providers like o2. I have experienced the run around from the > government.lol First time for o2.lol > > Nokia were so helpful, they even called back yesterday to make sure I > had the problem solved. That is good PR. > > I had never come across the message center and hopefully anyone who has > this problem in the future can just say to there provider that Nokia has > given them the message center number for every one of their models. > > Thanks for the image boost as well. smile > > Kindest Regards, John > ----- Original Message ----- > From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> > To: <talks-uk@xxxxxxxxxxxxx> > Sent: Wednesday, September 16, 2009 12:15 PM > Subject: [talks-uk] Re: nokia n82 problem > > > Hi > > Not Steve, but a better model (smiles). > > This business of ringing providers and being told a load of rubbish, > only to get the proper answer once you've been round the houses really > does my head in. I had a friend ring me the other day saying virtually > the same thing as yourself about his texts. He couldn't send or > receive, however, though had been using his phone quite happily for some > time using texts. But he went to his network provider, and was told the > phone would need to be sent away because it had to be unlocked. What a > load of crap! He was using the phone, so how did it need to be unlocked > for that network? I suggested to him that he get his Message Centre > number checked out and this was, in the end, his problem too. I just > get really irritated when network providers come out with all sorts of > garbage, giving a customer who doesn't know what to do next the > run-around. > > Glad you are now sorted. > > > Jackie Cairns > Braille Specialist > Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx > Sight and Sound Technology Ltd > Welton House North Wing > Summerhouse Road > Moulton Park > Northampton > NN3 6WD > Tel: 01604 798024 > Mob: 07887 883815 > www.sightandsound.co.uk > -----Original Message----- > From: talks-uk-bounce@xxxxxxxxxxxxx > [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt > Sent: 15 September 2009 10:51 > To: talks-uk@xxxxxxxxxxxxx > Subject: [talks-uk] Re: nokia n82 problem > > Hi Steve, > > Thanks once more for your help. I called Nokia this morning only to be > told exactly what you had stated. I then called O2 and spoke to a > charming young woman who guided me through the procedure in a couple of > minutes, to put a number in the message center. > > She of course apologised for the guy not giving me this information > yesterday. She said it is standard procedure to give a customer a > message center number and that every o2 agent is aware of this. > > Problem solved and thanks. > > Kindest Regards, John. > > ----- Original Message ----- > From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx> > To: talks-uk@xxxxxxxxxxxxx > Sent: Monday, September 14, 2009 6:59 PM > Subject: [talks-uk] Re: nokia n82 problem > > > Hi John, > > > > Did it solve it for you? > > > > All the best > > > > Steve > > > > > ________________________________ > > > From: talks-uk-bounce@xxxxxxxxxxxxx > [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt > Sent: Monday 14 September 2009 18:57 > To: talks-uk@xxxxxxxxxxxxx > Subject: [talks-uk] Re: nokia n82 problem > > > > Hi Steve, > > > > Thanks a million mate. That one had me puzzled.lol > > > > Take care. > > > > Kindest Regards, John > > ----- Original Message ----- > > From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx> > > To: talks-uk@xxxxxxxxxxxxx > > Sent: Monday, September 14, 2009 5:49 PM > > Subject: [talks-uk] Re: nokia n82 problem > > > > Hi John, > > > > You need to set up your Message Centre number. This is > why it is taking you there. > > > > To find this out, ring your provider. They may even be > able to send you a text with the settings in it, to save you putting > them in manually. > > > > All the best > > > > Steve > > > > > ________________________________ > > > From: talks-uk-bounce@xxxxxxxxxxxxx > [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt > Sent: Monday 14 September 2009 17:46 > To: Talks-uk@xxxxxxxxxxxxx > Subject: [talks-uk] nokia n82 problem > > > > Dear List, > > > > I am a new member and have a puzzling problem with my > new N82. > > > > Every method I use to send a text is brought to a sudden > stop when something called "The Message center" opens. I am unable to > send the text from there. The only keys that work in that screen are the > soft keys and when I press the soft key 2, I am back in the body of the > message. > > > > I can make and receive calls, receive texts but unable > to send them from either the contacts list or in messaging. I cannot > reply either as each road takes me to the message center. > > > > Any advice would be very much appreciated. I am using > talks demo at the moment on the Nokia N82. > > > > Kindest Regards, John > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > > > > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > > > > > > -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1814 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message