Oh right Steve, that makes a lot more sense. Keep up the brill work! Eleanor----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx> Sent: Wednesday, September 16, 2009 3:19 PM Subject: [talks-uk] Re: nokia n82 problem Hi Eleanor, it is not Voda, but Nuance that keep us in business by not allowing Voda to give away the Premium version. All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Wednesday 16 September 2009 15:17 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: nokia n82 problem Well isn't that very considerate of Voda then Steve, allowing you guys to stay in business *smile*. Now from another member on the list, I found that when I had lost my phone for example, I did on this person's heresay ask Vodafone for the £50.00 which enabled me to purchase Talks Premium and they gave it to me!!!! Don't tell anyone *smile*. Eleanor----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx> Sent: Wednesday, September 16, 2009 2:42 PM Subject: [talks-uk] Re: nokia n82 problem
Hi John, The reason they don't include Talks Premium is so that people buy it from accessibility dealers. In order to get it free, you need some cut down, otherwise Accessibility Dealers would lose out. So there needs to be some advantages to not getting it from Voda. All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt Sent: Wednesday 16 September 2009 14:17 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: nokia n82 problem Hi Jackie, A friend of mine has talks standard on his mobile under contract from Vodaphone. I really don't understand why they don't include talks premium with the package as the monthly fee is more than enough to cover it. I agree it is worrying as often sales assistants don't even know what talks is. I wonder how many o2 agents it takes to sort a message center number? lol Kindest regards, John----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>To: <talks-uk@xxxxxxxxxxxxx> Sent: Wednesday, September 16, 2009 1:37 PM Subject: [talks-uk] Re: nokia n82 problem Hi John These providers wouldn't know a Message Centre if it bit them on the bum! (lol). My friend told them it might be this, to which one replied: "What's that"? Imagine working for O2 or Voda or any other network and not knowing that! I find it worrying quite honestly. Jackie Cairns Braille Specialist Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Mob: 07887 883815 www.sightandsound.co.uk -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt Sent: 16 September 2009 13:08 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: nokia n82 problem Hi Jackie, Thanks for the support. It shows the difference between Nokia and other providers like o2. I have experienced the run around from the government.lol First time for o2.lol Nokia were so helpful, they even called back yesterday to make sure I had the problem solved. That is good PR. I had never come across the message center and hopefully anyone who has this problem in the future can just say to there provider that Nokia has given them the message center number for every one of their models. Thanks for the image boost as well. smile Kindest Regards, John ----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> To: <talks-uk@xxxxxxxxxxxxx> Sent: Wednesday, September 16, 2009 12:15 PM Subject: [talks-uk] Re: nokia n82 problem Hi Not Steve, but a better model (smiles). This business of ringing providers and being told a load of rubbish, only to get the proper answer once you've been round the houses really does my head in. I had a friend ring me the other day saying virtually the same thing as yourself about his texts. He couldn't send or receive, however, though had been using his phone quite happily for some time using texts. But he went to his network provider, and was told the phone would need to be sent away because it had to be unlocked. What a load of crap! He was using the phone, so how did it need to be unlocked for that network? I suggested to him that he get his Message Centre number checked out and this was, in the end, his problem too. I just get really irritated when network providers come out with all sorts of garbage, giving a customer who doesn't know what to do next the run-around. Glad you are now sorted. Jackie Cairns Braille Specialist Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Mob: 07887 883815 www.sightandsound.co.uk -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt Sent: 15 September 2009 10:51 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: nokia n82 problem Hi Steve, Thanks once more for your help. I called Nokia this morning only to be told exactly what you had stated. I then called O2 and spoke to a charming young woman who guided me through the procedure in a couple of minutes, to put a number in the message center. She of course apologised for the guy not giving me this information yesterday. She said it is standard procedure to give a customer a message center number and that every o2 agent is aware of this. Problem solved and thanks. Kindest Regards, John.----- Original Message ----- From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>To: talks-uk@xxxxxxxxxxxxx Sent: Monday, September 14, 2009 6:59 PM Subject: [talks-uk] Re: nokia n82 problem Hi John, Did it solve it for you? All the best Steve ________________________________ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt Sent: Monday 14 September 2009 18:57 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: nokia n82 problem Hi Steve, Thanks a million mate. That one had me puzzled.lol Take care. Kindest Regards, John----- Original Message -----From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx> To: talks-uk@xxxxxxxxxxxxx Sent: Monday, September 14, 2009 5:49 PM Subject: [talks-uk] Re: nokia n82 problem Hi John, You need to set up your Message Centre number. This is why it is taking you there. To find this out, ring your provider. They may even be able to send you a text with the settings in it, to save you putting them in manually. All the best Steve ________________________________ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt Sent: Monday 14 September 2009 17:46 To: Talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] nokia n82 problem Dear List, I am a new member and have a puzzling problem with my new N82. Every method I use to send a text is brought to a sudden stop when something called "The Message center" opens. I am unable to send the text from there. The only keys that work in that screen are the soft keys and when I press the soft key 2, I am back in the body of the message. I can make and receive calls, receive texts but unable to send them from either the contacts list or in messaging. I cannot reply either as each road takes me to the message center. Any advice would be very much appreciated. I am using talks demo at the moment on the Nokia N82. Kindest Regards, John ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________
-- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1814 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message