[talks-uk] Re: Wayfinder Access discontinued
- From: "Neil Barnfather - TalkNav" <talks@xxxxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Tue, 12 Jan 2010 10:05:14 -0000
Matt,
You can download everything, it won't help though with route calculation, as
this is done online.
It will only benefit you in terms of nearby views.
In terms of support and ongoing service, Vodafone are assuring us that they
have a license agreement with each and every one of us, and that they intend
on honouring that.
Being honest I don't see how they couldn't without being in breach of their
contract with each and every one of us.
Neil Barnfather
TalkNav
TalkNav is a Nuance Accessibility software reseller and authorized
distributor of Wayfinder products, with product activation codes delivered
direct to your mailbox, why not try TalkNav today?
www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Matt Brown
Sent: 12 January 2010 09:16
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued
One piece of advice I have to offer is that if your phone has a large enough
memory you should download the entire Wayfinder UK maps regularly if that is
possible. this way, if server support is stopped, you'll still have the maps
on the phone. It shouldn't take up more than a couple of gigs.
If the valid user check stops working because that also requires access to a
server, a way of cracking that aspect of the software will have to be found.
I for one will not be amused if I can't use Wayfinder simply because they've
decided to stop running the servers that support the GPRS parts of the
product. That's the only problem with Wayfinder, the fact that you must have
a GPRS connection in order to even open the app, and also to download route
data as and when its needed. However I'm sure you can download the complete
maps and store them on your phone instead.
Matt
--------------------------------------------------
From: "Neil Barnfather - TalkNav" <talks@xxxxxxxxxxx>
Sent: Tuesday, January 12, 2010 8:01 AM
To: <talks-uk@xxxxxxxxxxxxx>
Subject: [talks-uk] Re: Wayfinder Access discontinued
> Eliot,
>
> I'm not sure what else you'd have me write, I'm slightly restricted on
> what
> I can and cannot say anyhow.
>
> I would certainly agree that I'm shocked, we were days away from buying
> the
> product from them.
>
> There's no issue for existing users or those who manage to buy a license,
> as
> they're already confirming to support these and continue service for all
> those users. So I'm not worried there.
>
> Neil Barnfather
> TalkNav
>
> TalkNav is a Nuance Accessibility software reseller and authorized
> distributor of Wayfinder products, with product activation codes delivered
> direct to your mailbox, why not try TalkNav today?
>
> www.talknav.com
> www.wayfinderaccess.com
> Telephone from the UK: 0844 412 1062
> Telephone outside the UK: +44 161 277 7997
>
>
> -----Original Message-----
> From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Elliott Barnes
> Sent: 12 January 2010 07:48
> To: talks-uk@xxxxxxxxxxxxx
> Subject: [talks-uk] Re: Wayfinder Access discontinued
>
> I'm actually very shocked. I'm wondering what happens when wayfinder
> stop supporting access altogether? Existing customers just won't be
> able to use the product? I'm actually very shocked that they have
> decided to take this corse of action. Niel, what's your take on this?
>
> On 12/01/2010, Neil Barnfather - TalkNav <talks@xxxxxxxxxxx> wrote:
>> Dear All,
>>
>>
>>
>> I had hoped to have more definitive information for you before having to
>> make a statement about this.
>>
>>
>>
>> My information is as follows:
>>
>>
>>
>> Wayfinder have indeed terminated the Access application in terms of
>> future
>> development, TalkNav had hoped to purchase the application in order that
> it
>> be further developed as a TalkNav GPS product under our control.
>> Unfortunately this was rather suddenly and inexplicitly dropped at Way
>> finder's end. This was quite a shock to us all at TalkNav as we were
>> quite
>> extensively through negotiations and were but days away from signing a
>> contract. We have no official word from Vodafone nor Wayfinder as to why
>> they would have chosen not to allow our acquisition of the product,
> however
>> since that is what they have chosen to do we have no further course of
>> action available to us.
>>
>>
>>
>> Existing customers we are assured will continue to receive full service
> and
>> support from Wayfinder, the licenses that you have are fully valid and
>> Wayfinder have informed us that they will honour the terms to which these
>> licenses were sold.
>>
>>
>>
>> In terms of future sales, the product is officially no longer being
>> developed, however, we and no doubt other dealers have stock licenses
>> available. Wayfinder are allowing these to be sold at this time, and
>> under
>> the above clause that they'll not terminate support or service, you can
>> be
>> assured of use from your Access purchase.
>>
>>
>>
>> You may ask why buy something that isn't being developed any further,
>> it's
> a
>> good question. For me I'd look at the alternatives, sure they maybe being
>> onwards developed, however, Access still to date remains the cheapest
> blind
>> accessible GPS product, and with Wayfinder assuring ongoing support /
>> service, you can be assured that your product will last for a good while
>> yet. Sure Access has some problems, but given the alternatives and their
>> costs, the point is it's still to me a worthy consideration.
>>
>>
>>
>> What of course is obvious is that once the remaining stock licenses are
>> gone, that as they say is that. They'll be no further way of purchasing
>> Access licenses.
>>
>>
>>
>> We are advised that we can offer up the following e-mail address to users
>> for those who require more information, however, please note that they've
>> not been able to tell us anything more, thus it's likely that they won't
>> answer your questions along the above bases in any further detail. By all
>> means though, if you wish please do try.
>>
>>
>>
>> Support.access@xxxxxxxxxxxxx
>>
>>
>>
>> Kind regards.
>>
>>
>>
>> Neil Barnfather
>>
>> TalkNav
>>
>>
>>
>> TalkNav is a Nuance Accessibility software reseller and authorized
>> distributor of Wayfinder products, with product activation codes
>> delivered
>> direct to your mailbox, why not try TalkNav today?
>>
>>
>>
>> <http://www.talknav.com> www.talknav.com
>>
>> <http://www.wayfinderaccess.com> www.wayfinderaccess.com
>>
>> Telephone from the UK: 0844 412 1062
>>
>> Telephone outside the UK: +44 161 277 7997
>>
>>
>>
>> From: talks-uk-bounce@xxxxxxxxxxxxx
>> [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Neil Jarvis
>> Sent: 12 January 2010 05:58
>> To: talks-uk@xxxxxxxxxxxxx
>> Subject: [talks-uk] WayFinder Access discontinued
>>
>>
>>
>> I imagine existing customers will be able to use the existing service,
>> but
>> this is now on the WayFinder website
>>
>>
>>
>> http://www.wayfinder.com/?id=3985
>>
>>
>>
>> Dear Customer,
>>
>>
>>
>> Thank you for visiting Wayfinder and your interest in our products. We
>> appreciate your interest, as our success is built upon developing
>> services
>> and products
>> that are valuable to you, the customer.
>>
>>
>>
>> We have been working hard on this for many years and due to the high
> quality
>> of our products, we have now been acquired by Vodafone to make and
>> develop
>> products for Vodafone Internet Services.
>>
>>
>>
>> It is because of our new status as part of the Vodafone Group we will not
> be
>> further developing Wayfinder products, beyond their current version.
>>
>>
>>
>> We understand that you may want to continue to use or purchase a
>> Wayfinder
>> product and so we will continue to sell Wayfinder Navigator Online
>> through
>> our
>> mobile shop. Additional products such as Traffic Information and Safety
>> Cameras as well as Maploader will still be available. However, there will
> no
>> longer
>> be any further developments for these products. We will still provide
>> Wayfinder Navigator Online as we are confident it is a reliable and
>> robust
>> product,
>> on all platforms. All other products that have been discontinued are
> listed
>> below.
>>
>>
>>
>> The good news is if you are a Vodafone customer, you will find that
>> Navigation is now built in to the New Vodafone 360 handsets and will soon
> be
>> available
>> for download or be pre-loaded on a large variety of handsets across
> Europe.
>> To find out more about Vodafone 360 and its benefits visit
>> www.vodafone360.com
>>
>>
>>
>> Thank you for your support and custom whether you are a new customer or
>> an
>> existing customer. We look forward to guiding you on the Vodafone network
> in
>> the near future.
>>
>>
>>
>> Yours truly,
>>
>>
>>
>> The Wayfinder team.
>>
>>
>>
>> These products are now no longer available:
>>
>>
>>
>> - Wayfinder Navigator with Maps preloaded
>>
>>
>>
>> - Wayfinder SpeedAlert
>> - Wayfinder Earth
>>
>>
>>
>> - City Guides
>>
>>
>>
>> - Wayfinder Navigator for Internet Tablet
>>
>>
>>
>> - Wayfinder Access
>>
>>
>>
>> These products are still available but no longer being developed or
>> maintained:
>>
>>
>>
>> - Wayfinder Navigator Online
>>
>>
>>
>> - Wayfinder Maploader
>>
>>
>
>
> --
> Elliott Barnes
> Skype:
> bigboy11111
> MSN/Windows Live:
> elliottabarnes@xxxxxxxxxxxxx
> Website:
> http://www.blindnet.co.nr
> Twitter:
> http://www.twitter.com/elliott94
> Blog:
> http://www.elliottsblog.info
> Last.fm profile page:
> http://www.last.fm/user/elliottbarnes
> Mobile number:
> +447526601203
>
>
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