[talks-uk] Re: Wayfinder Access discontinued

  • From: "Neil Barnfather - TalkNav" <talks@xxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Wed, 13 Jan 2010 08:15:51 -0000

Hussein,

No worries at all, TalkNav is part of the eHosting Group.

I'm not offended so don't worry about it.

Neil Barnfather
TalkNav

TalkNav is a Nuance Accessibility software reseller and authorized
distributor of Wayfinder products, with product activation codes delivered
direct to your mailbox, why not try TalkNav today?

www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997

-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Hussein Patwa
Sent: 12 January 2010 22:32
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued

Hi Neil,

Thanks for your reply.  I get the impression you weren't too thrilled with
my previous post, and I'm sorry if you felt I was insinuating anything by
questioning TalkNav.  Interested and versed in business as I am, it's in my
nature to question everything.  This even more so as, as you said, this is a
specialist product for the visually impaired in mind.  Therefore, the
thought of anyone taking over development would ring some alarm bells with
regard to the new owner's ability to continue providing the high levels of
support and infrastructure customers expect.

You mention TalkNav is owned by the third largest hosting provider.  Would
it be violating privacy regulations to ask who that is?  Whereas I
personally have no need to feel any concern about the cesation of Wayfinder
Access development, it's clearly a hot topic amongst those who do have a
stake in it, and I was interested in purely an academic sense in knowing
about the potential new owner.

Nevertheless, as you indicated the topic seems mute now as Vodafone      has
made their decision. I won't offend you either way by giving my own opinion
on this.

Apologies again,

_______________________________________
Have a pleasant day,

Kind Regards and Best Wishes,

Hussein.

Hussein Patwa
Tel: 0789 47 595 62 (UK)
Tel: +44 (0)122 4433 954  (SIP)
Skype: patwaspotterfan2
GoogleTalk: thewanderingwriter
Web: www.patwanet.co.uk
My Blog: http://patwaspotterfan.livejournal.com

Find me on Facebook: http://www.facebook.com/profile.php?id=510013486

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From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Neil Barnfather - TalkNav
Sent: Tuesday, January 12, 2010 8:42 PM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued

Hussein,

We have not ever developed any products for Symbian, however are owned by a
multinational, third largest hosting business in Europe, thus have a vast
array of experience in development and finding development staff.

For this project we had teamed up with a partner who has a world class
reputation in developing GPS products for the blind and were very confident
that we could continue the product in a conscientious and thought out
manner.

Either way, development and specialist support is surely better than none at
all?

Either way this is irrelevant as Vodafone have made their choice.

Neil Barnfather
TalkNav

TalkNav is a Nuance Accessibility software reseller and authorized
distributor of Wayfinder products, with product activation codes delivered
direct to your mailbox, why not try TalkNav today?

www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997

From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Hussein Patwa
Sent: 12 January 2010 18:59
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued

Hi,

Thinking with my business hat on, do TalkNav have any software development
experience to date?  Are there any products it has developed in house
(software) that have successfully been brought to market?  Just curious.

Also, it is important to note that there are many factors that affect
business decisions.  It's a maze of influences, priorities, stakes, etc. 
Without hearing from both sides of the story, it's probably best to hold
judgement for now. 


_______________________________________
Have a pleasant day,

Kind Regards and Best Wishes,

Hussein.

Hussein Patwa
Tel: 0789 47 595 62 (UK)
Tel: +44 (0)122 4433 954  (SIP)
Skype: patwaspotterfan2
GoogleTalk: thewanderingwriter
Web: www.patwanet.co.uk
My Blog: http://patwaspotterfan.livejournal.com

Find me on Facebook: http://www.facebook.com/profile.php?id=510013486

Please note: For security reasons calls from witheld numbers may not be
connected.  Please release your number so it can be viewed prior to
calling.  Contact your telephone service provider for advice on how to do
this if required.  All calls may be recorded for fact verification.

DISCLAIMER:
This e-mail and any attachments may contain confidential or sensitive
information and are intended solely for the stated recipient(s).  Copying or
distribution in any form is not permitted without the prior consent of the
sender.  If you have received this message in error, please delete it and
any attachments from your system and notify the sender immediately.  Thank
you for your co-operation.

Protect our trees; Do not print unless absolutely necessary.  Save paper by
deleting sections of the message which are not relevant.


From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Neil Barnfather - TalkNav
Sent: Tuesday, January 12, 2010 2:28 PM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued

Eleanor,

We originally were negotiating to purchase Access from the highest person in
Vodafone Group, who had complete charge of their online product range. There
was no-one higher to dispute or argue this with.

The decision is made, whilst we might have a fight to have if they?d just
cancelled Access, the fact that they wrote the lot off makes that harder.

It doesn?t excuse not allowing us to take it on, but there is more to this
than any of us really know, of that I?m sure of.

Neil Barnfather
TalkNav

TalkNav is a Nuance Accessibility software reseller and authorized
distributor of Wayfinder products, with product activation codes delivered
direct to your mailbox, why not try TalkNav today?

www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997

From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Eleanor Burke
Sent: 12 January 2010 12:20
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: WayFinder Access discontinued

You have had a lot of success yourself with Vodafone Paul, why don't you
test the water and try and speak to someone in Management>
----- Original Message ----- 
From: All formats 
To: talks-uk@xxxxxxxxxxxxx 
Sent: Tuesday, January 12, 2010 11:25 AM
Subject: [talks-uk] Re: WayFinder Access discontinued

Not good at all.
 
It tells us all we need to know right now.
 
So, a response from individuals and collectively now would be good.
 
 

________________________________________
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Neil Jarvis
Sent: 12 January 2010 05:58
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] WayFinder Access discontinued
I imagine existing customers will be able to use the existing service, but
this is now on the WayFinder website
 
http://www.wayfinder.com/?id=3985
 
Dear Customer, 
 
Thank you for visiting Wayfinder and your interest in our products. We
appreciate your interest, as our success is built upon developing services
and products
that are valuable to you, the customer.  
 
We have been working hard on this for many years and due to the high quality
of our products, we have now been acquired by Vodafone to make and develop
products for Vodafone Internet Services.  
 
It is because of our new status as part of the Vodafone Group we will not be
further developing Wayfinder products, beyond their current version.  
 
We understand that you may want to continue to use or purchase a Wayfinder
product and so we will continue to sell Wayfinder Navigator Online through
our
mobile shop. Additional products such as Traffic Information and Safety
Cameras as well as Maploader will still be available. However, there will no
longer
be any further developments for these products. We will still provide
Wayfinder Navigator Online as we are confident it is a reliable and robust
product,
on all platforms. All other products that have been discontinued are listed
below. 
 
The good news is if you are a Vodafone customer, you will find that
Navigation is now built in to the New Vodafone 360 handsets and will soon be
available
for download or be pre-loaded on a large variety of handsets across Europe.
To find out more about Vodafone 360 and its benefits visit 
www.vodafone360.com 
 
Thank you for your support and custom whether you are a new customer or an
existing customer. We look forward to guiding you on the Vodafone network in
the near future. 
 
Yours truly, 
 
The Wayfinder team.  
 
These products are now no longer available: 
 
- Wayfinder Navigator with Maps preloaded
 
- Wayfinder SpeedAlert
- Wayfinder Earth
 
- City Guides
 
- Wayfinder Navigator for Internet Tablet
 
- Wayfinder Access  
 
These products are still available but no longer being developed or
maintained: 
 
- Wayfinder Navigator Online
 
- Wayfinder Maploader


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