Re: [PCWorks] Search applet and Users applet blank
- From: "Clint Hamilton-PCWorks Admin" <PCWorks@xxxxxxxxxxxxxxxxxxxxxxxx>
- To: "PCWorks@xxxxxxxxxxxxx" <pcworks@xxxxxxxxxxxxx>
- Date: Tue, 12 Aug 2008 06:15:13 -0500
Well that definitely sounds like it's a JS problem,
specifically the jscript.dll file and/or the registry keys
related to it. Also vbscript.dll. Try and register that file
as well. If registering both files doesn't work, they could
corrupted and may need to be replaced, from the CD or
downloaded from somewhere.
Look for this key:
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-
00aa00bbbb58}\In procServer32
The "(Default)" value data should be:
C:\WINDOWS\SYSTEM32\JSCRIPT.DLL
The value data for: ThreadingModel Should be: Both
Then do the same for this keys:
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-
00aa00bbbb558}\In procServer32
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32
Those key's alpha-numerical string suffix may be different on
some PC's. So I would go to
KEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID,
then search from that key down for maybe f414c261-6ac0 for
example. On my PC, this is the key data for the first key
listed above:
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32]
@="C:\\Program Files\\Kaspersky Lab\\Kaspersky Internet
Security 7.0\\scrchpg.dll"
"ThreadingModel"="Both"
"OriginalDll"="C:\\WINDOWS\\system32\\jscript.dll"
As you can see, KIS took over the original path to jscript.dll
as indicated by the "OriginalDll"=" line. All 3 keys on my PC
end in "b58", not "b558", and all are similar to that one
above. So this should get you in the right area where you can
check to see if those keys are set like this, or similar to
that if there's AV software involved that modifies the keys.
-Clint
God Bless
Clint Hamilton, Owner
http://www.OrpheusComputing.com
http://www.ComputersCustomBuilt.com
----- Original Message -----
From: "Peter Kaulback"
I had to pass the computer back as it is required for other
work, so
I'll try installing this inf when I can.
The specific error is "Windows Media Player has experienced an
internal
error." Any file other than it's own windows media files are
fine.
The registry key exists on every xp install I have access to:
XP MCE, XP
Home, and XP Pro. Now I have been told that another family
member ran
some registry repair tools to try and fix past problems which
could
explain a lot of things.
Peter Kaulback
Clint Hamilton-PCWorks Admin wrote:
> What I was talking about wasn't any version #:
>
>> but you may want to look around in the "Set Program Access
>> and Defaults" area in the Start Menu. I was able to fix
>> strange things before there by just toggling options.
>> Expand all the [arrow down] areas.
>
> What about this:
> .......search for the file "Srchasst.inf" and it may be in a
> hidden folder. Right-click the file and "install".
>
> I still don't know the error message you're seeing when WMP
> tries to play a file.
>
> If you know the registry key where something is missing, post
> it and I can compare it to mine.
> -Clint
>
> ----- Original Message -----
> From: "Peter Kaulback"
>
>
> Yes I did check the version number of the file and tried
> reinstalling it
> as well. Plus I tried deleting the 2 XSL files and running
> the
> commands
> to reset them but it didn't work.
>
> It seems this one missing entry in the registry is so
> problematic.
>
> Thanks again,
>
> Peter Kaulback
>
> Clint Hamilton-PCWorks Admin wrote:
>> Peter have you tried that area I mentioned below? And what
>> exactly is the error WMP is showing?
>>
>> For the Search problem, look at that post of mine sent to
>> Harold on how to fix the Search. Maybe that will fix your
>> problem.
>> //www.freelists.org/archives/pcworks/08-2008/msg00043.html
>> Specifically the paragraph that begins with "Also, or if you
>> want to try these first...."
>> -Clint
>>
>>
>> ----- Original Message -----
>>
>> I'll reply with more info on this later (I have to leave
>> now),
>> but you may want to look around in the "Set Program Access
>> and
>> Defaults" area in the Start Menu. I was able to fix strange
>> things before there by just toggling options. Expand all
>> the
>> [arrow down] areas.
>> -Clint
>>
>> ----- Original Message -----
>> From: "Peter Kaulback"
>>
>> Oops my bad, thats a typo :( It is jscript.dll.
>>
>> Search is blank altogether, regardless of where it is
>> started.
>>
>> WMP won't play any of it's own formats and gives an internal
>> error when
>> you try to. The files when clicked on will open WMP but they
>> still won't
>> play.
>>
>> Peter Kaulback
>>
>> Clint Hamilton-PCWorks Admin wrote:
>>> I'm not familiar with a JScript32.dll file. Even if it's
>>> for
>>> IE7 only, there should be info on it, yet it doesn't appear
>>> in
>>> any search engines. Are you sure it's not script.dll or
>>> jscript.dll?
>>>
>>> What happens when you right click the HD > Search, then
>>> drag
>>> a
>>> shortcut from that to the Desktop or Start Menu?
>>>
>>> You say WMP won't play files, so what exactly happens when
>>> you
>>> try it? Does WMP open then there's some kind of error, or
>>> it
>>> won't open at all?
>>> -Clint
>>>
>>> ----- Original Message -----
>>> From: "Peter Kaulback"
>>>
>>>
>>> I am looking at a friends pc with XP Pro SP2 installed and
>>> all
>>> latest
>>> patches applied. The Users applet in the control panel and
>>> the
>>> Search
>>> applet in the Start menu are both blank due to a missing
>>> entry
>>> in the
>>> registry for JScript. I've tried regsrv32 on JScript32.dll
>>> which didn't
>>> work, likewise all restore points are after this event.
>>>
>>> There is also a problem with WMP not being able to play WM
>>> files, which
>>> I think might be related to the first issue.
>>>
>>> The repair console didn't work, msconfig did not help, and
>>> I
>>> don't want
>>> to reinstall because nothing is backed up on a nearly full
>>> 320
>>> gb drive.
>>> Unless there is no other way ;)
>>>
>>> Peter Kaulback
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