Apologies about the name - hav eno clue why I typed that :-( I found the statistics - thanks. I do have everything checked including the phishing but like I said 3 things from banks where I don't even have accounts and were telling me the usual garbage about someone trying to access my mail came through with no notice on them. I did figure out after I had sent this, how to install the toolbar in OE as it wasn't installed and now I can click on the fraud button to notify them. I'm sure once I iron out the kinks (like I had to reset all my message rules as far as what folders to send the mail) I know I will be happy with it. Thanks for the info - Dolores ----- Original Message ----- From: "Judith/agoodread.com" <jtb@xxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Thursday, June 21, 2007 9:54 PM Subject: -=PCTechTalk=- Re: Trend Micro and a specific question for Judy re the program > First off I'm sorry you had trouble. I only had Norton's on > mine and it took it off immediately. > > As to the Statistics, it's in OE, very left under Trend Micro > Anti-Spam. If you use another email client -- I can't help you > (smile). > > If you right click on the pill by your clock -- click open main > console, then Internet & Email Controls, you can set all your > protection status. > > I don't need all the other programs you mentioned because Trend > Micro does all they did. > > BTW, the name is Judith not Judy. > > Judith > "Making the complicated--simple" > excellent Tutorials & Books at: > http://www.agoodread.com > ----- Original Message ----- > From: "Dolores" <dshelham@xxxxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Thursday, June 21, 2007 6:38 PM > Subject: -=PCTechTalk=- Trend Micro and a specific question for > Judy re the program > > > Let me preface this with I'm not knocking Trend Micro but just > frustrated > with them :-) Also please excuse the lengthy report. > > Earlier today Panda started messing up again which meant I was > going to have > to uninstall and reinstall and I said the heck with it and > bought the Trend > Micro. Silly me thought since it popped up and said they had to > remove (or > maybe it was turn off - not important) Windows Defender and I > had to remove > Spybot Search & Destroy because it was incompatible and I had to > delete > THEIR spyware/malware program because it was incompatible (sort > of surprised > me) I thought next would come that Panda had to be removed but > no! It went > ahead and continued the installation process, seemed to have > finished and > then my computer kept rebooting itself! After the 3rd reboot, I > switched to > boot up what previous worked and got it to stay booted. Then > went to their > site to get a phone number. Called them, told her what had > happened and she > told me she would have to email me a link to uninstall Trend > Micro and then > reinstall it (she didn't tell me to uninstall Panda but I had > before I > called her so my computer sits with NO proection whatsoever > except for the > weak Windows Firewall). I ask her if I can't download it from > their site (I > was using Mozilla and hoped the tools I added would keep me > somewhat safe) > but nope she had to email it and I would receive it in 5 > minutes. I figured > out that I could avoid opening up OE by reading the mail from > road runner on > their site. Trying to be a pleasant customer I wait an HOUR and > still no > e-mail. So I call them back and get told that the first person > got my email > addy wrong and they would send it right out. They did, I > uninstalled and > reinstalled and seems to be working. > > I 'think' I have all my setting correct but mail comes through > that is > obviously either 'phishing' or spam which Panda always caught > and Trend > Micro isn't. Doesn't Trend Micro recognize phishing and if so > what setting > am I missing. Thanks. > > Also Judy I thought I had saved your e-mail where you were > finding the > statistics but I didn't and would like to know how to do that. > > Dolores > > > -- > Please remember to trim your replies (including this sentence and > everything below it) and adjust the subject line as necessary. > > To unsubscribe or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/