-=PCTechTalk=- Re: Trend Micro and a specific question for Judy re the program
- From: "Judith/agoodread.com" <jtb@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 21 Jun 2007 18:54:40 -0700
First off I'm sorry you had trouble. I only had Norton's on
mine and it took it off immediately.
As to the Statistics, it's in OE, very left under Trend Micro
Anti-Spam. If you use another email client -- I can't help you
(smile).
If you right click on the pill by your clock -- click open main
console, then Internet & Email Controls, you can set all your
protection status.
I don't need all the other programs you mentioned because Trend
Micro does all they did.
BTW, the name is Judith not Judy.
Judith
"Making the complicated--simple"
excellent Tutorials & Books at:
http://www.agoodread.com
----- Original Message -----
From: "Dolores" <dshelham@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, June 21, 2007 6:38 PM
Subject: -=PCTechTalk=- Trend Micro and a specific question for
Judy re the program
Let me preface this with I'm not knocking Trend Micro but just
frustrated
with them :-) Also please excuse the lengthy report.
Earlier today Panda started messing up again which meant I was
going to have
to uninstall and reinstall and I said the heck with it and
bought the Trend
Micro. Silly me thought since it popped up and said they had to
remove (or
maybe it was turn off - not important) Windows Defender and I
had to remove
Spybot Search & Destroy because it was incompatible and I had to
delete
THEIR spyware/malware program because it was incompatible (sort
of surprised
me) I thought next would come that Panda had to be removed but
no! It went
ahead and continued the installation process, seemed to have
finished and
then my computer kept rebooting itself! After the 3rd reboot, I
switched to
boot up what previous worked and got it to stay booted. Then
went to their
site to get a phone number. Called them, told her what had
happened and she
told me she would have to email me a link to uninstall Trend
Micro and then
reinstall it (she didn't tell me to uninstall Panda but I had
before I
called her so my computer sits with NO proection whatsoever
except for the
weak Windows Firewall). I ask her if I can't download it from
their site (I
was using Mozilla and hoped the tools I added would keep me
somewhat safe)
but nope she had to email it and I would receive it in 5
minutes. I figured
out that I could avoid opening up OE by reading the mail from
road runner on
their site. Trying to be a pleasant customer I wait an HOUR and
still no
e-mail. So I call them back and get told that the first person
got my email
addy wrong and they would send it right out. They did, I
uninstalled and
reinstalled and seems to be working.
I 'think' I have all my setting correct but mail comes through
that is
obviously either 'phishing' or spam which Panda always caught
and Trend
Micro isn't. Doesn't Trend Micro recognize phishing and if so
what setting
am I missing. Thanks.
Also Judy I thought I had saved your e-mail where you were
finding the
statistics but I didn't and would like to know how to do that.
Dolores
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