-=PCTechTalk=- Re: Need some help - unable to connect to the Internet!

  • From: "rudy" <rudylopeznc@xxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Mon, 24 Jan 2011 13:57:57 -0500

Thanks Ed, I'm not sure he even has a second ethernet cable, he is pretty 
much a novice and I heard he is ready to through the laptop out of the 
window :) Thanks for the tips and hopefully we'll get him going, thanks much 
Ed.
Rudy
----- Original Message ----- 
From: "EddieB" <fasteddieb216@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Sunday, January 23, 2011 11:41 PM
Subject: -=PCTechTalk=- Re: Need some help - unable to connect to the 
Internet!


> Rudy,
>
> I agree with Mike.  If it works using the Ethernet cable, but not 
> wireless,
> then it is probably just a wireless setting problem.
>
> For a little more detail, do the following:
> - First, keep the Ethernet cable from the modem to the router, and connect 
> a
> 2nd the Ethernet cable from the router to the laptop.
> - Wait a little while for the laptop to connect.
> - Check for working internet.  If internet is not working, then reboot
> modem, router, and laptop (best to do them in that order).
> - At this point you should be able to run the CD that came with the 
> router.
> It should walk you through everything that is required.  The CD will
> probably have you change the "setup password" which should be written down
> and put in a safe location.  Also write down the wireless security type 
> and
> key (or passphrase).
> - When CD is done, you should be able to remove the Ethernet cable to the
> laptop and still have internet.  You might want to go to "Connect to"
> (probably on the Start menu) to make sure you are connected to the correct
> wireless router.
> - If there is still no internet and the "Connect to" shows connected to 
> the
> correct router, then reboot everything like described above.
>
> If there are any more problems, it would help to know the brand of the
> router, but it would be quicker to call the router company like Mike said.
> They are usually very interested in getting their customers working.
>
> Ed


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