Re: More on Oracle Support
- From: "Don Seiler" <don@xxxxxxxxx>
- To: ag@xxxxxxxxxxxx
- Date: Fri, 4 Apr 2008 10:55:25 -0500
Yes it is possible, as I found out recently that one of our 3 CSIs was
for UPGRADE only, no support. So I could download patchsets, but I
couldn't file an SR on that CSI.
Don.
On Fri, Apr 4, 2008 at 10:50 AM, Alex Gorbachev <ag@xxxxxxxxxxxx> wrote:
> It's actually separated. I don't remember exactly, but 22% are split in two
> - maintenance and support. I don't remember the proportion.
> It's *probably* possible to buy only one of them but buying maintenance
> without support - there are cases when you need to open an SR to get a
> non-public patch.
--
Don Seiler
http://seilerwerks.wordpress.com
ultimate: http://www.mufc.us
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