Re: MOS - site changing again
- From: Jared Still <jkstill@xxxxxxxxx>
- To: jt2354@xxxxxxxxxxxxxx
- Date: Wed, 4 Jan 2012 08:01:57 -0800
On Thu, Dec 29, 2011 at 1:35 PM, John Thomas <jt2354@xxxxxxxxxxxxxx> wrote:
>
> 3) Response so slow to "Priority Handling" Sev 2 SRs I wanted to talk to a
> lawyer about remedies for non-fulfilment of contractual agreements.
>
>
Ditto that. One client is a bank that requires a patch for a fixup that
oracle
forgot to include in an upgrade.
The SR is a few weeks old now - it went 1+ weeks with 'Your analyst
is away from the office...'
Just now I was reminded of something else I hope they can fix -
make single signon to MOS really single - not two or three attempts
before it gives up and takes you back to the initial signon page.
Jared Still
Certifiable Oracle DBA and Part Time Perl Evangelist
Oracle Blog: http://jkstill.blogspot.com
Home Page: http://jaredstill.com
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