Re: MOS - site changing again

  • From: Jared Still <jkstill@xxxxxxxxx>
  • To: jt2354@xxxxxxxxxxxxxx
  • Date: Wed, 4 Jan 2012 08:01:57 -0800

On Thu, Dec 29, 2011 at 1:35 PM, John Thomas <jt2354@xxxxxxxxxxxxxx> wrote:
> 3) Response so slow to "Priority Handling" Sev 2 SRs I wanted to talk to a
> lawyer about remedies for non-fulfilment of contractual agreements.
Ditto that.  One client is a bank that requires a patch for a fixup that
forgot to include in an upgrade.

The SR is a few weeks old now - it went 1+ weeks with 'Your analyst
is away from the office...'

Just now I was reminded of something else I hope they can fix -
make single signon to MOS really single - not two or three attempts
before it gives up and takes you back to the initial signon page.

Jared Still
Certifiable Oracle DBA and Part Time Perl Evangelist
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