I guess most of knew about Merge and the changing in staff. What is a little disconcerning is that you ordered Symphony over two months ago and still don't have it! For those of us sitting on the fringes of picking a software, that doesn't bode well. Anyone else out there want to speak of their experiences? Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS Ophthalmic Diagnostic Center CPMC Department of Ophthalmology 2100 Webster Street Suite 212 San Francisco CA 94115 (415) 600-3937 FAX (415) 600-6563 From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of Ray Gardner Sent: Friday, November 11, 2011 8:40 AM To: optimal@xxxxxxxxxxxxx Subject: [optimal] OIS Did anyone else get the nice surprise that OIS no longer exists and is now Merge Healthcare. We had bought Symphony about two months ago and were awaiting installation and never herd back from OIS. To my surprise when I called and Merge was the name that answered. I called and asked to speak to our sales rep and he is no longer with the company. LOL I guess I have to wait and see when and where my 10 grand is. G. Ray Gardner, CRA, OCT-C, CDOS, COA, OSA Southwest Retina Specialists 7411 Wallace Blvd. Amarillo, Texas 79106 office (806)351-1870 fax (806)351-1690 cell (806)676-9793 email: raygardner99@xxxxxxxxx