[optimal] Re: OIS
- From: "Michael R. Turano Jr." <turano@xxxxxxxxx>
- To: "optimal@xxxxxxxxxxxxx" <optimal@xxxxxxxxxxxxx>
- Date: Mon, 14 Nov 2011 12:13:10 -0500
New version of HFA software has separate fields for names and existing patients
can be edited into the new format. Also most versions HFA have the ability to
merge files.
I will agree that it can be nicer if fields can be locked to one particular way
or another however as someone who over the last 5 years has been to many
different offices almost every one of them will want it one particular way or
another. One of those catch 22 things.
I try to stress with the practices I visit that they should start devising a
plan that they can implement across devices from all manufacturers to
streamline for the day when they start implementing EMR/EHR or the other
numerous acronyms that fly around during our technologically challenging
future.
Michael
I do work for Zeiss but will always stress to clients that they should devise a
method that works for all their equipment.
Michael R. Turano, Jr., CRA, OCT-C
Imaging Specialist
C 917.826.9506
F 917.591.1841
turano@xxxxxxxxx
Sent from my iPhone
On Nov 14, 2011, at 9:33 AM, "Egnatz, Thomas James" <tegnatz@xxxxxxxxx> wrote:
> This is a big problem. With the Zeiss VFA, CHARLES JONES, Charles Jones,
> charles jones and Charlie Jones are four different patients.
>
> A simple way for software writers to eliminate a lot of the problems is to
> have the name fields register only capital letters, regardless what was
> selected on the keyboard. Escalon/MRP does this, others may, but it is a
> simple solution.
>
> And then have all staff use a consistent entry method: last name, first name,
> no initial, no hyphens or apostrophes. The software should also have a
> separate field for last and first name (so CHARLES SMITH and SMITH, CHARLES
> doesn't happen. Using the DOB and a unique medical record number is good
> double check; ours are eight digits long and a typo is much more likely to
> occur with the MRN than the name. If there is no field for a middle name or
> initial, this eliminates the option of some staff using it and some not.
>
> Have the name exactly right on the chart, and have everyone type from that.
>
> Tom
>
>
>
> Quoting DANIEL SCHRODER <djscra@xxxxxxx>:
>
>>
>> When we installed our symphony web and EMR software last october, we
>> too had issues with Symphony web. The problem as it turns out is that
>> our technicians and photographers cannot type. Each tech would type
>> in patients name different, some with the middle initial, some
>> without, or using nicknames or shortened names like Dan instead of
>> Daniel. This is a huge problem when trying to combine databases. My
>> advise is be sure you enter all of your patients the same way, no not
>> use punctuation in the names like hyphens or Jr. Sr. unless there is
>> another field for it. It is amazing how many typos there are in our
>> data base, there were errors on almost 25% of our patients. With four
>> offices and 8 machines, these errors are costly mistake. My advise
>> tell your techs to slow down and enter the patient info correctly and
>> your Symphony web will work much better.
>> Daniel Schroder CRA
>>
>>
>>
>>
>> From: debbiew@xxxxxxxxxxxxx
>> To: optimal@xxxxxxxxxxxxx
>> Subject: [optimal] Re: OIS
>> Date: Fri, 11 Nov 2011 15:33:27 -0500
>>
>>
>>
>>
>>
>>
>>
>>
>> We installed Symphony Web in April and are still experiencing issues,
>> partly with the merging of our Willow system and partly other issues.
>> You can contact me directly off list if you have specific questions
>> about our OIS install.
>>
>> Debbie Watson, BS, COA, CRA, OCT-C
>> Director of Clinical Services
>> Southern Vitreoretinal Associates, P.L.
>> Tallahassee, FL
>> 850-942-6700
>> debbiew@xxxxxxxxxxxxx
>>
>>
>>
>> From: optimal-bounce@xxxxxxxxxxxxx
>> [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of CPMC Ophthalmic
>> Diagnostic Center
>> Sent: Friday, November 11, 2011 3:14 PM
>> To: optimal@xxxxxxxxxxxxx
>> Subject: [optimal] Re: OIS
>>
>> I guess most of knew about Merge and the changing in staff. What is
>> a little disconcerning is that you ordered Symphony over two months
>> ago and still don?t have it! For those of us sitting on the fringes
>> of picking a software, that doesn?t bode well. Anyone else out
>> there want to speak of their experiences?
>>
>>
>> Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
>> Ophthalmic Diagnostic Center
>> CPMC Department of Ophthalmology
>> 2100 Webster Street Suite 212
>> San Francisco CA 94115
>> (415) 600-3937 FAX (415) 600-6563
>>
>>
>>
>> From: optimal-bounce@xxxxxxxxxxxxx
>> [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of Ray Gardner
>> Sent: Friday, November 11, 2011 8:40 AM
>> To: optimal@xxxxxxxxxxxxx
>> Subject: [optimal] OIS
>>
>>
>>
>> Did anyone else get the nice surprise that OIS no longer exists and
>> is now Merge Healthcare. We had bought Symphony about two months ago
>> and were awaiting installation and never herd back from OIS. To my
>> surprise when I called and Merge was the name that answered. I called
>> and asked to speak to our sales rep and he is no longer with the
>> company. LOL I guess I have to wait and see when and where my 10
>> grand is.
>>
>>
>> G. Ray Gardner, CRA, OCT-C, CDOS, COA, OSA
>> Southwest Retina Specialists
>> 7411 Wallace Blvd.
>> Amarillo, Texas 79106
>> office (806)351-1870
>> fax (806)351-1690
>> cell (806)676-9793
>> email: raygardner99@xxxxxxxxx
>>
>>
>
>
>
>
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