[optimal] Re: OIS

  • From: m.elrod@xxxxxxxxxxxxxxxxx
  • To: optimal@xxxxxxxxxxxxx
  • Date: Sun, 13 Nov 2011 08:43:51 -0800

Many of the reasons you continue to have problems with merging data is 
because most device manufactures do not follow a standard for how to 
capture and transmit data. The best method for doing this is DICOM. It is 
a standard that has been around for over 30 years in a radiology.  By 
using DICOM you can have your Data Management system create a worklist. 
Think of this like a virtual waiting room.

1. The patient is checked in at the front desk and their information 
enters the waiting room.
2. The patient is called back into the exam lane.
3. The doctor orders a test for the patient.
4. The technician takes the patient to the acquisition device and queries 
the worklist. 
5. The patients name is show on the worklist and the technician selects it 
.
6. This populates the patient demographic data into the machine without 
having to type in any information. 
7. The technician acquires data and transmits it to the data management 
system. 
8. The data management system displays the information in the exam lane.
9. The data management system sends a message to the EMR if there 
notifying the EMR that the order is complete. 

http://www.dcm4che.org/confluence/display/d2/A+Very+Basic+DICOM+Introduction 


This allows the patient information to be correct and consistent 
throughout the process. Not all data management systems are equally 
capable of handling the above process. I do know which ones are capable of 
doing this  and which ones are not. Please contact me off list if you 
would like more information about this information.

Carl Zeiss Meditec Inc.
Enterprise Account Manager Data Management\FORUM
5160 Hacienda Drive
Dublin, CA  94568

Michael Elrod

Desk Phone: +1 925.557.4856
Cell Phone: +1 925.858.1762
Fax: +1 925.557.4652
mailto:m.elrod@xxxxxxxxxxxxxxxxx
http://www.meditec.zeiss.com




Ethan Priel <prieleye@xxxxxxxxxxxxxxxx> 
Sent by: optimal-bounce@xxxxxxxxxxxxx
11/12/2011 05:42 AM
Please respond to
optimal@xxxxxxxxxxxxx


To
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Subject
[optimal] Re: OIS






In order to obviate the omnipresent typos, mis-heard names, creative 
nick-names and Last-to-First name confusions, we did the following :
 
We installed a barcode self-adhesive label printer at the reception desk 
so each chart has a barcode sticker with patient name on it.
 
This sticker-with-barcode is what techs use to call and address patients, 
and each patient is asked his / her name when they enter the room ? 
 
we don?t say 'are you Mr. Rufus T. Firefly' but rather 'come in ? what is 
your name, Please ?' ? and this way we make sure the 'correct' patient is 
in the room.
 
Once the Capture option in the Symphony program is activated, we scan  the 
barcode on the patient's chart , which in turn brings up the patient's 
record from within Symphony ? where it has been entered at the time the 
patient was checked in etc.
 
Works a treat, no mistakes.
 
Feel free to call or write for details,
 
Ethan 
 
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] 
On Behalf Of DANIEL SCHRODER
Sent: 12 November, 2011 13:34
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: OIS
 
When we installed our symphony web and EMR software last october, we too 
had issues with Symphony web. The problem as it turns out is that our 
technicians and photographers cannot type. Each tech would type in 
patients name different, some with the middle initial, some without, or 
using nicknames or shortened names like Dan instead of Daniel. This is a 
huge problem when trying to combine databases. My advise is be sure you 
enter all of your patients the same way, no not use punctuation in the 
names like hyphens or Jr. Sr. unless there is another field for it. It is 
amazing how many typos there are in our data base, there were errors on 
almost 25% of our patients. With four offices and 8 machines, these errors 
are costly mistake. My advise tell your techs to slow down and enter the 
patient info correctly and your Symphony web will work much better.
Daniel Schroder CRA
 

From: debbiew@xxxxxxxxxxxxx
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: OIS
Date: Fri, 11 Nov 2011 15:33:27 -0500
We installed Symphony Web in April and are still experiencing issues, 
partly with the merging of our Willow system and partly other issues.  You 
can contact me directly off list if you have specific questions about our 
OIS install. 
 
Debbie Watson, BS, COA, CRA, OCT-C
Director of Clinical Services
Southern Vitreoretinal Associates, P.L.
Tallahassee, FL
850-942-6700
debbiew@xxxxxxxxxxxxx
 
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] 
On Behalf Of CPMC Ophthalmic Diagnostic Center
Sent: Friday, November 11, 2011 3:14 PM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: OIS
 
I guess most of knew about Merge and the changing in staff.  What is a 
little disconcerning is that you ordered Symphony over two months ago and 
still don?t have it!  For those of us sitting on the fringes of picking a 
software, that doesn?t bode well.   Anyone else out there want to speak of 
their experiences?
 
Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
Ophthalmic Diagnostic Center
CPMC Department of Ophthalmology
2100 Webster Street Suite 212
San Francisco CA 94115
(415) 600-3937   FAX (415) 600-6563
 
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] 
On Behalf Of Ray Gardner
Sent: Friday, November 11, 2011 8:40 AM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] OIS
 
Did anyone else get the nice surprise that OIS no longer exists and is now 
Merge Healthcare. We had bought Symphony about two months ago and were 
awaiting installation and never herd back from OIS. To my surprise when I 
called and Merge was the name that answered. I called and asked to speak 
to our sales rep and he is no longer with the company. LOL I guess I have 
to wait and see when and where my 10 grand is. 
 
G. Ray Gardner, CRA, OCT-C, CDOS, COA, OSA
Southwest Retina Specialists
7411 Wallace Blvd.
Amarillo, Texas 79106
office (806)351-1870
fax    (806)351-1690
cell    (806)676-9793
email: raygardner99@xxxxxxxxx
 




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