Hi Catherine I'm in the Chicago area so if you know of someone here who could help that would be great. My friends' optacon also has a couple of wires which look like the coverings are coming off. I don't know what the voltage is but she should get it fixed before she gets a shock. The unit is working it has a battery charger and the camera and cable. I don't remember seeing any Braille anywhere. If you can help let me know. Thanks, Dan To unsubscribe at any time, just send a message to: optacon-l-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the message subject. Tell your friends about the list. They can subscribe by sending a message to: optacon-l-request@xxxxxxxxxxxxx with the word "subscribe" (without the quotes) in the message subject.