If you go into the account (Tools>Email Accounts...go into the properties of the account that's not working)....click on the button that says "Test Account Settings" ... Does that work? If not, tell us which step didn't work...it will show a list of them, then tell you what didn't work and show you the details of the error. Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Virtual Executive Sent: Friday, October 17, 2003 11:33 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Problem with Outlook 2002 Hello everyone, I am trying to set up my Outlook email acct and I get the following error message: The operation failed. I use Window XP and I am able to open Outlook and get a email message dialog box. When I click <send/receive> that's when I get the error message. I have checked and have the correct inbound/outbound server addresses, acct setup, etc. And everyone says "I never heard that type of error message before." Great!! Any suggestions? LaShay ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************