Are they using Word as the email editor? Running Norton Anti Virus? Dian Chapman Technical Consultant, Instructor, Microsoft MVP & TechTrax Editor Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html Tutorial web site: http://www.mousetrax.com/techpage.html TechTrax Ezine: http://www.mousetrax.com/techtrax/ -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Janet Smith Sent: Friday, September 20, 2002 3:17 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Outlook 2000 SR1 Yah - we were hoping to not have to change settings back and forth - Looks like we get to though. Would ACT! have the same issue as WinFax? They're both Symantec products. Clutching at any straw, Janet -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On Behalf Of Linda F. Johnson Sent: Friday, September 20, 2002 1:15 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Outlook 2000 SR1 I don't think so. Does he have Outlook setup to auto check mail every so many minutes? If so, this will cause it to dial all the time...He needs to go into Tools>Options>Mail Setup and tell Outlook not to try to check for mail and not to autosend when connected and see if that stops it. Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Janet Smith Sent: Friday, September 20, 2002 4:10 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Outlook 2000 SR1 I knew it couldn't be that easy - He doesn't have Winfax, just had him check. Would an AntiVirus program do the same thing maybe? TIA, Janet ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************