Another thing....I know you said he isn't using Winfax....but just be sure he doesn't have it anywhere on his computer...if it's hiding anywhere on there, this WILL cause this. The guy I knew who had this problem swore he didn't have winfax on his computer, but when I searched thru Find>Files, I found the little devil, deleted it and the problem ended. Just do a search for winfax to appease me LOL Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Janet Smith Sent: Friday, September 20, 2002 5:32 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Outlook 2000 SR1 Thanks Dian - We'll check that out. I sure appreciate you and Linda's help in this - this list is the best! Janet ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************