[JA] Re: Juno vs real Internet mail

  • From: James E Henderson <jim.henderson@xxxxxxxx>
  • To: johnjon@xxxxxxx
  • Date: Mon, 14 Oct 2002 22:10:31 -0400


JJ> I think the stuff you sent from Juno says it will work
> with Netscape Mail; I took that to mean the Juno
> subscriber could use Netscape himself. 

I guess so.  Incidentally what I sent you, I wrote, not the company. 
They are not interested in telling us about old versions; they prefer to
limit their discussion to what they want us to use.  Perhaps you mistook
something I said about the antique version 1.49 which ms.mouse uses, for
information about the version 4.11 that I most often use, or for version
5 which I sometimes use and the majority of Junoers use exclusively, or
the version 6 that is intended for users of outside mailer software. 
Each paragraph or section that discusses only one version identifies the
version.  If you have lost your copy, I can send another.  I know nobody
who has used Netscape Mail or any other outside software with Juno's
service, but probably some participants in the Juno_accmail mailing list
have tried it and will report it in the list.

What I know about Juno is mostly relevant to me and the people I teach. 
Most of us have, at most, only narrow experience with other E-mail
software.  We haven't had much reason to broaden our horizons in this
respect, since using other software in the past cost money, usually a
monthly connect fee.  We seldom have a deep interest in the features
Juno's various versions don't have.   As with many other modern programs,
few of us use as much as a quarter of the features the later versions do
have.

For newbies I recommend version 5.33.  They might as well use the latest
one that has its own consumer oriented mailer, unless their hardware is
so antiquated that an earlier version is more appropriate, or unless they
know so much they don't have to ask me.  I don't much like version 5.33
myself, having become accustomed to version 4.11, but what irritates me
may not always irritate customers who didn't have my background.  I
recommend what's good for them.  For myself I use what's good for me.

The UOL company, owners of Juno, NetZero and a few smaller ISPs, are
trying to take away customers from AOL by serving the poor and ignorant. 
Well, they would be much happier to serve the rich and ignorant, but that
market is pretty well tied down.  People who know the difference between
SMTP, KBPS, HDD, RTFM and OS/2 are too few to be this company's targets
(or AOL's for that matter) though they get some of us anyway because some
are cheapskates as well.

I once tried to set up Eudora with NetZero, another free ISP now owned by
UOL.  It was very confusing; the instructions seemed to be written for
computer experts at big organizations, rather than for ignorant
consumers.  Features too had a taste of business orientation.  After one
afternoon I gave up.  Probably in a week I could come to understand a
product like that, but why?  It isn't designed for my needs or for the
needs of anyone I could teach it to.  Juno's mailer version 4 or 5
installs itself with no fuss about "Dominant Personality" (See what I
mean by business orientation?) or DNS numbers, and it serves the modest
needs of anyone I would want to give it to.

Will Juno's free service serve you as well as it does me and our mutual
friend and the newbies to whom I have introduced it?  That depends on how
much your needs, expectations and resources differ from ours.  My
experience is that children want to spend a lot of time on the Web, so
their parents feel pressure to start paying, while adults are more
interested in mail.  Is Juno mail real?  That depends on definitions.


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