Hi: I have been using jaws for windows with xp home, however, Yesterday I purchased jaws for xp pro, actually since I had upgrades left on my sma, it costed me an additional $280.00. The sales man indicated that by Wednesday, I could simply install Jaws 9 on my new computer with xp pro and since freedom scientific changed my infrmation there, I would be able to use xp pro. Seems weird to me that they're not sending me a new disk? Does this sound right? John Fioravanti