Re: Outlook Express Service Change

  • From: "Katherine Schulz" <katherineschulz6266@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 22 Apr 2008 09:28:27 -0500

I sent a message to a person at the phone companyand he said he's checking it 
out.

I have been receiving messages since late last year saying that this is coming 
and that Qwest would be the last  accounts to be changed.  It makes since to me 
to send messages to the people who have MSN as their provider using Outlook 
Express.  Every time I go to my account on MSN it talks about Windows Live Mail 
and that's been going on for over a year.

Katherine
  ----- Original Message ----- 
  From: Mark Driesenga 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Tuesday, April 22, 2008 8:20 AM
  Subject: Re: Outlook Express Service Change


  Ok, where on www.microsoft.com or www.hotmail.com or www.msn.com is this 
notice?  I'm pretty sure they'd post it somewhere instead of just emailing.  If 
it's that important, they should post it.  Also, where's the news release on 
this?  Why hasn't this been made public?  The other option is that they're 
saying that the old Hotmail, before all the ads, is going away, which is far 
more likely.  but, the way they're doing this seems a bit odd to me, and trust 
me, I can't help but be skeptical!  There's a lot of crap on Hotmail, which is 
one reason I use Gmail.  Ya never know if it is indeed from Microsoft or not.
  Email: truthobjective@xxxxxxxxx
  AIM: msd4283
  MSN: mark.driesenga@xxxxxxxx
  Skype: markdriesenga
    ----- Original Message ----- 
    From: Katherine Schulz 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Tuesday, April 22, 2008 8:41 AM
    Subject: Re: Outlook Express Service Change


    I don't think it's fake, I've been getting messages regarding the change 
for sometime now.  I have asked them questions regarding use of a screen reader 
and their service and have hearding nothing from them in response.  I have a 
contract with Qwest, my phone company, for service with MSN.  I'm not sure what 
I should do.  I don't know if they would let me out of the contract if I can't 
use the service.

    Katherine
      ----- Original Message ----- 
      From: Mark Driesenga 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Tuesday, April 22, 2008 5:36 AM
      Subject: Re: Outlook Express Service Change


      "Dear Outlook Express customer"?  Sounds fake to me.
      Email: truthobjective@xxxxxxxxx
      AIM: msd4283
      MSN: mark.driesenga@xxxxxxxx
      Skype: markdriesenga
        ----- Original Message ----- 
        From: Katherine Schulz 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Monday, April 21, 2008 11:08 PM
        Subject: Fw: Outlook Express Service Change


        I received this notice tonight.  Has anyone received this and does 
anyone know anything about whether the new service is compatible with Jaws?  I 
wonder how difficult this will be to use and if there will be a lot to learn?

        Katherine


        ----- Original Message ----- 
        From: Microsoft Outlook Express team 
        To: katherineschulz6266@xxxxxxx 
        Sent: Monday, April 21, 2008 8:12 PM
        Subject: Outlook Express Service Change


             
                         
                         
                          Dear Microsoft Outlook Express customer,

                          Thank you for using Microsoft® Outlook® Express. Our 
information indicates that you use Outlook Express to access a Windows LiveT 
Hotmail® e-mail account via a protocol called DAV (Distributed Authoring and 
Versioning protocol). DAV, like POP3 or IMAP, is the way that a mail client 
communicates with a web-based mail server.

                          As a valued customer, we want to provide advanced 
notice that as of June 30, 2008, Microsoft is disabling the DAV protocol and 
you will no longer be able to access your Hotmail Inbox via Outlook Express. As 
an alternative, we recommend that you download Windows Live Mail, a free 
desktop e-mail client that has the familiarity of Outlook Express and much 
more. This next generation of free e-mail software will allow you to easily 
manage multiple e-mail accounts-including Windows Live Hotmail, plus other 
e-mail accounts that support POP3/IMAP. Better yet, Windows Live Mail 
integrates well with other Windows Live services, and downloads in minutes. 
After you provide your user name and password, you will automatically be linked 
to your Hotmail account, providing continued access to your email and contacts. 

                          We encourage you to download Windows Live Mail at 
http://getlive.com/wlmail/overview.

                          And, to make your transition smoother, we've provided 
answers to frequently asked questions below.  

                          Again, thank you for your use of Outlook Express and 
we are confident that you'll be just as delighted with the new Windows Live 
Mail.

                          Your Windows Live Mail team


                          Frequently asked questions:

                          Why are we disabling DAV?

                          DAV is a legacy protocol that is not well suited for 
client access to large inboxes. Over time, as we've provided more e-mail 
storage to our users-and now offer 5GB inboxes for free-a more efficient access 
protocol is needed. 

                          What are we replacing DAV with?

                          We have developed a new, much more efficient protocol 
called DeltaSynch that is far superior to DAV especially for large e-mail 
inboxes. It enables email clients to only download changes since the last time 
the client polled the email server for changes. This is much more efficient and 
high performing than having to download all the headers in every folder as is 
the case with DAV. 

                          Is DeltaSynch compatible with Outlook Express?

                          The new protocol unfortunately is NOT supported by 
Outlook Express and support would require too many changes to the Outlook 
Express software. 

                          Is there a different or new mail client I can try 
that uses DeltaSynch?

                          Microsoft is providing Windows Live Mail, a free 
e-mail client that has the familiarity of Outlook Express and much more. This 
free, next generation email client  enables users to easily manage multiple 
e-mail accounts including Windows Live Hotmail and other e-mail accounts that 
support POP3/IMAP. Windows Live Mail also integrates well with other Windows 
Live services, is optimized to work with Windows Live Hotmail, and offers:  

                            a.. Offline mail 
                            b.. Windows Live Hotmail account aggregation for 
those users with multiple Hotmail accounts 
                            c.. Account aggregation for POP and IMAP mail 
accounts 
                            d.. Rich photo-sharing capabilities 
                            e.. Advanced search via integration with Desktop 
Search 
                            f.. Safety tools (Anti-Virus scanning, 
anti-phishing, anti-spam features across aggregated accounts for customers who 
do not have an Anti-Virus product) 
                            g.. Integration with Windows Live services 
including Windows Live Spaces 
                            h.. RSS (Real Simple Syndication) feed aggregation 
                            i.. Ability to send SMS (short message service) 
text to a mobile phone from Windows Live Mail
                          Where can I download the new Windows Live Mail client?

                          You can download the new client at 
http://getlive.com/wlmail/overview.

                          Microsoft respects your privacy. To learn more, 
please read our online Privacy Statement.

                          Microsoft Corporation, One Microsoft Way, Redmond, WA 
98052
                         
                         
                   

                     
             
                   
                   
             

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        Message-Id: <20080421181227.574E.1022994-11872@xxxxxxxxxxxxxxxxx> 
         

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