Re: Can't install Jaws
- From: "Melanie Clouser" <MC319@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 26 Jun 2005 20:05:00 -0300
I have Jaws Pro.
----- Original Message -----
From: "chevelle" <chevelle33@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, June 26, 2005 9:08 PM
Subject: Re: Can't install Jaws
> Hi, if you are using xp pro, you cannot authorize jaws standard with pro.
> You need jaws pro in order to use xp pro. So jaws standard will not
> authorize on an xp pro system.
> ----- Original Message -----
> From: "Melanie Clouser" <MC319@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, June 26, 2005 6:54 PM
> Subject: Re: Can't install Jaws
>
>
> > How would I know whether I'm logged in as administrator? I've installed
> > another program without any problem. Doesn't that mean I'm logged-in as
> > administrator? I'm the only user. Went to User Accounts in Control
Panel
> > ... no user listed other than the one administrator. Just as a note:
the
> > previous Win XP version on this laptop was Home Edition ... not Pro.
> > Would
> > that make any difference. It shouldn't. I did a full reformat of the
> > drive. It didn't uninstall Home though. It now shows both Win XP Pro
and
> > Home as existing operating systems. Pro is the default though. Home
> > edition was corrupt ... that's why I reinstalled ... but with Pro this
> > time.
> >
> > Melanie.
> > ----- Original Message -----
> > From: "Chipmunks" <chipmunks@xxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Sunday, June 26, 2005 8:08 PM
> > Subject: Re: Can't install Jaws
> >
> >
> >> Are you logged in as with administrator rights when you install jaws?
> >>
> >> Cheers,
> >>
> >> Doris
> >>
> >>
> >>
> >>
> >> At 06:26 PM 6/26/2005 -0300, you wrote:
> >> >Dell finally fixed my laptop. It took 2 motherboards, reformat of
> >> >the drive, reinstall of Win XP Pro and all the drivers. Now, Jaws
> >> >won't install! The initial setup screen pops-up. I depress the
> >> >"setup" button. The musical interlude is heard. Then, the error
> >> >pops-up. It says an error occurred while trying to modify the
> >> >video-chain ... DCERRIDD cannot be found. What's that and where do
> >> >I find it? The version of JAWS that I'm installing is 6.0 ...
> >> >merely because that's the last disc I received. Once that's
> >> >installed then I can go download the recent updates. Can anyone
> >> >help? The video chain intercept screen doesn't pop-up so that I can
> >> >run that. Jaws just stops installing once that error
> >> >pops-up. Please help ... anyone?
> >> >
> >> >Melanie
> >>
> >> --
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