Re: Can't install Jaws

  • From: Chipmunks <chipmunks@xxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Mon, 27 Jun 2005 02:43:46 +0200

It should still install but only run in demo mode if the right authorization is lacking.

Cheers,

Doris




At 08:08 PM 6/26/2005 -0400, you wrote:
Hi, if you are using xp pro, you cannot authorize jaws standard with pro. You need jaws pro in order to use xp pro. So jaws standard will not authorize on an xp pro system.
----- Original Message ----- From: "Melanie Clouser" <MC319@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, June 26, 2005 6:54 PM
Subject: Re: Can't install Jaws



How would I know whether I'm logged in as administrator?  I've installed
another program without any problem.  Doesn't that mean I'm logged-in as
administrator?  I'm the only user.  Went to User Accounts in Control Panel
... no user listed other than the one administrator.  Just as a note: the
previous Win XP version on this laptop was Home Edition ... not Pro. Would
that make any difference.  It shouldn't.  I did a full reformat of the
drive. It didn't uninstall Home though.  It now shows both Win XP Pro and
Home as existing operating systems.  Pro is the default though.  Home
edition was corrupt ... that's why I reinstalled ... but with Pro this time.

Melanie.
----- Original Message ----- From: "Chipmunks" <chipmunks@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, June 26, 2005 8:08 PM
Subject: Re: Can't install Jaws


Are you logged in as with administrator rights when you install jaws?

Cheers,

Doris




At 06:26 PM 6/26/2005 -0300, you wrote: >Dell finally fixed my laptop. It took 2 motherboards, reformat of >the drive, reinstall of Win XP Pro and all the drivers. Now, Jaws >won't install! The initial setup screen pops-up. I depress the >"setup" button. The musical interlude is heard. Then, the error >pops-up. It says an error occurred while trying to modify the >video-chain ... DCERRIDD cannot be found. What's that and where do >I find it? The version of JAWS that I'm installing is 6.0 ... >merely because that's the last disc I received. Once that's >installed then I can go download the recent updates. Can anyone >help? The video chain intercept screen doesn't pop-up so that I can >run that. Jaws just stops installing once that error >pops-up. Please help ... anyone? > >Melanie

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