[jaws-uk] Re: Problems with reading Word with the latest Jaws update

  • From: "Keith" <k.clyde@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Wed, 21 Apr 2010 21:01:53 +0100

Hi Larry,

Sometimes I feel that these updates cause more problems than they cure.

I'm thinking of going back to the earlier update, but I'm annoyed with
myself, because I overwrote that version with the complete version
downloaded from the FS web site. 

I normally just install the updates, but as I am always told that the update
couldn't install, and I'm to do a repair first, I thought I'd be clever this
time.

I don't seem to be experiencing the problem you are with Outlook. But Word
has become a real problem.

I guess I could understand it if Jaws had problems with complicated
formatting, but my problem involves reading simple text. What a pain!

With best wishes,

Keith


-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of LaMcAs
Sent: 21 April 2010 19:48
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with reading Word with the latest Jaws
update


Hi Guys

Also when going in to my Unread Mail folder with Outlook, before the update
it read the columns as they were laid out, subject, sender, date and folder
and since the update it now reads the subject line last!

To me it seems that this update has created more problems.

Also when in say Money Talks, it is reading info from the last email folder
I was in, and only unloading and restarting Jaws solves this problem!

HTH

Larry & Elliot GD (Guide Dog)


-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Keith
Sent: 21 April 2010 15:39
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with reading Word with the latest Jaws
update

Hi Peter,

Thanks for your reply.

Until I received Larry's reply, I, too, would have possibly thought that
Office 2000 was a little antiquated for the latest Jaws version to support,
but then, and I'm sure you've seen his message, he says he has the very
latest spec, and experiences the very same problems. 

So what, I wonder, would Tristram's answer to him be?

I also find it very difficult to believe that an intermediate update would
cause such a dramatic problem. 

With very best wishes,

Keith

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Bentley
Sent: 21 April 2010 14:57
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with reading Word with the latest Jaws
update


Keith

I also run XP Home with the latest JAWS update and Office 2000.

I have experienced problems in a particular Word document that did not occur

before the latest update. The file has headings and bullet points etc. These

are being identified but not the text.

Tristram from Sight and Sound indicated that it is probably because  Office 
2000 is too old to be fully supported by Freedom Scientific.

I have been able to get round the problem by opening the file in WordPad - 
of course the structure of the document is lost but at least it is readable.

Peter Bentley
----- Original Message ----- 
From: "Keith" <k.clyde@xxxxxxxxxxxx>
To: "Jaws Group (Jaws Send Message)" <Jaws-uk@xxxxxxxxxxxxx>
Sent: Wednesday, April 21, 2010 8:32 AM
Subject: [jaws-uk] Problems with reading Word with the latest Jaws update


> Hello All,
>
> Jaws 11.0.1430,
> Windows XP Home,
> Office, not sure, but think it's 2000,
> Word 9.0.8965.
>
> Since installing the latest Jaws update, and when using Say All in
> Word, Jaws is now reading only one line at a time.
>
> Jaws read Word correctly until this update.
>
> No problems when using Notepad.
>
> Is anyone else experiencing this problem, please?
>
> Any thoughts would be appreciated.
>
> Thanks.
>
> Best wishes,
>
> Keith
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> 04/20/10 07:31:00
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