[jaws-uk] Re: Problems with reading Word with the latest Jaws update
- From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Wed, 21 Apr 2010 21:22:38 +0100
Hi there,
I've also noticed some strange issues since updating to the latest version.
I'm using Jaws 11 with Outlook 2003. 2 main issues occur from time to time:
1. If I open a message and quite quickly cursor up to cut out the header
information from being spoken, I often experience total silence. If,
however, I open the message and pause a little longer, before pressing the
up arrow, it then clips the header verbiage and reads the top line of the
text properly.
2. I have, on two or three occasions experienced a kind of ghost effect
within emails. For example, I open one message and read it successfully. I
then close the message and cursor to a different message, press Enter and
open it, I then hear the text of the first message being spoken. It's
almost as if the memory allocated for storing messages hasn't been cleared
properly. I normally get round the problem by closing Outlook and
re-launching it but it is a real pain.
Jamie
*****Help support blinded ex-servicemen and women by visiting my Just Giving
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-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of LaMcAs
Sent: 21 April 2010 19:48
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with reading Word with the latest Jaws
update
Hi Guys
Also when going in to my Unread Mail folder with Outlook, before the update
it read the columns as they were laid out, subject, sender, date and folder
and since the update it now reads the subject line last!
To me it seems that this update has created more problems.
Also when in say Money Talks, it is reading info from the last email folder
I was in, and only unloading and restarting Jaws solves this problem!
HTH
Larry & Elliot GD (Guide Dog)
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Keith
Sent: 21 April 2010 15:39
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with reading Word with the latest Jaws
update
Hi Peter,
Thanks for your reply.
Until I received Larry's reply, I, too, would have possibly thought that
Office 2000 was a little antiquated for the latest Jaws version to support,
but then, and I'm sure you've seen his message, he says he has the very
latest spec, and experiences the very same problems.
So what, I wonder, would Tristram's answer to him be?
I also find it very difficult to believe that an intermediate update would
cause such a dramatic problem.
With very best wishes,
Keith
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Bentley
Sent: 21 April 2010 14:57
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with reading Word with the latest Jaws
update
Keith
I also run XP Home with the latest JAWS update and Office 2000.
I have experienced problems in a particular Word document that did not occur
before the latest update. The file has headings and bullet points etc. These
are being identified but not the text.
Tristram from Sight and Sound indicated that it is probably because Office
2000 is too old to be fully supported by Freedom Scientific.
I have been able to get round the problem by opening the file in WordPad -
of course the structure of the document is lost but at least it is readable.
Peter Bentley
----- Original Message -----
From: "Keith" <k.clyde@xxxxxxxxxxxx>
To: "Jaws Group (Jaws Send Message)" <Jaws-uk@xxxxxxxxxxxxx>
Sent: Wednesday, April 21, 2010 8:32 AM
Subject: [jaws-uk] Problems with reading Word with the latest Jaws update
> Hello All,
>
> Jaws 11.0.1430,
> Windows XP Home,
> Office, not sure, but think it's 2000,
> Word 9.0.8965.
>
> Since installing the latest Jaws update, and when using Say All in
> Word, Jaws is now reading only one line at a time.
>
> Jaws read Word correctly until this update.
>
> No problems when using Notepad.
>
> Is anyone else experiencing this problem, please?
>
> Any thoughts would be appreciated.
>
> Thanks.
>
> Best wishes,
>
> Keith
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