[Ilugc] Suggest a FOSS Ticketing System
- From: rajasuperman@xxxxxxxxx (Raja Subramanian)
- Date: Wed, 6 Apr 2011 16:12:55 +0530
On Wed, Apr 6, 2011 at 3:13 PM, Kenneth Gonsalves
<lawgon at thenilgiris.com> wrote:
rt is also good (bit of a pain to set up though). An org that I was
connected with has been using it for some years with good results.
+1
Request Tracker is available as a Debian package for quite a long time.
I had an RT setup supporting several hundred internal users and 3k tickets
daily. RT customization has a steep learning curve, but it's well worth
the effort IMO.
- Raja
Other related posts: