[icon-discuss] Re: version 1.1 Problems
- From: "Chase Crispin" <chase.crispin@xxxxxxxxx>
- To: <icon-discuss@xxxxxxxxxxxxx>
- Date: Mon, 31 Mar 2008 20:21:24 -0500
Great. The customer support at LevelStar and APH is really great. If I get
this update working before I call Michael, I will post to the list and let
everyone know how I finally got this solution, because it seems like several
people are having the same problem. I am also worried about updating for
the next few days. I am reading more and more posts hat people are going to
wait. So, my guess would be that this server will be packed for a week! Is
there anyway that we could tell how many people are downloading at the
current time, so we can figure out if it sis a good time to update or not,
so we don't risk any of the strange things that have been happening
before/during/after the update?
Just a suggestion.
Thanks!
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon to
be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed.
You can try, however, you just might have to open the page in Internet
Explorer and see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Jenny Axler
Sent: Monday, March 31, 2008 8:16 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: version 1.1 Problems
Normally, anyone with a Braille + needs to go through APH. However, I
imagine, in this circumstance, if it is really not possible for you to
contact APH, given that you can't update otherwise, and that it is not a
hardware issue or something specific to your unit, that Michael would assist
you.
----- Original Message -----
From: Chase Crispin
To: icon-discuss@xxxxxxxxxxxxx
Sent: Monday, March 31, 2008 6:06 PM
Subject: [icon-discuss] Re: version 1.1 Problems
Hi Jenny,
Since I have a braille Plus, does that mean I can't call LevelStar? I
really need help with this server thing (if it isn't working by 4:30). I
would think that because the update process is the same, it wouldn't matter
who I called.
Thanks!
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon
to be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed.
You can try, however, you just might have to open the page in Internet
Explorer and see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Jenny Axler
Sent: Monday, March 31, 2008 7:10 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: version 1.1 Problems
LevelStar is open until 6 central time, as they are in Colorado and that
is 5 Mountain.
Jenny
----- Original Message -----
From: Chase Crispin
To: icon-discuss@xxxxxxxxxxxxx
Sent: Monday, March 31, 2008 4:57 PM
Subject: [icon-discuss] Re: version 1.1 Problems
Hi Marc:
I can't call Michael or Pamela at LevelStar or APH do to the fact that I
am not able to call tech support until 4:00 central. Is LevelStar open
later than that?
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and
soon to be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed.
You can try, however, you just might have to open the page in Internet
Explorer and see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Marc Mulcahy
Sent: Monday, March 31, 2008 6:48 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: version 1.1 Problems
Hi Irwin:
Our server is having a real hard time keeping up today. If you continue
to have problems, please call Michael in the morning, and he can help you.
thanks, and sorry for the inconvenience!
Marc
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