[icon-discuss] Re: version 1.1 Problems
- From: "Michael D. Barber" <m.barber@xxxxxxxxx>
- To: <icon-discuss@xxxxxxxxxxxxx>
- Date: Mon, 31 Mar 2008 21:23:50 -0500
Well, I got through the registration and I even got through where it said
"software download is complete" for version 1.1, but now I'mstuck on where the
status button just gives me "system updater." Isit in the midst of installing
or what? It's been this way for the last hour and a half.
Any ideas?
Michael
----- Original Message -----
From: Chase Crispin
To: icon-discuss@xxxxxxxxxxxxx
Sent: Monday, March 31, 2008 8:21 PM
Subject: [icon-discuss] Re: version 1.1 Problems
Great. The customer support at LevelStar and APH is really great. If I get
this update working before I call Michael, I will post to the list and let
everyone know how I finally got this solution, because it seems like several
people are having the same problem. I am also worried about updating for the
next few days. I am reading more and more posts hat people are going to wait.
So, my guess would be that this server will be packed for a week! Is there
anyway that we could tell how many people are downloading at the current time,
so we can figure out if it sis a good time to update or not, so we don't risk
any of the strange things that have been happening before/during/after the
update?
Just a suggestion.
Thanks!
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon to
be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed. You
can try, however, you just might have to open the page in Internet Explorer and
see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Jenny Axler
Sent: Monday, March 31, 2008 8:16 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: version 1.1 Problems
Normally, anyone with a Braille + needs to go through APH. However, I
imagine, in this circumstance, if it is really not possible for you to contact
APH, given that you can't update otherwise, and that it is not a hardware issue
or something specific to your unit, that Michael would assist you.
----- Original Message -----
From: Chase Crispin
To: icon-discuss@xxxxxxxxxxxxx
Sent: Monday, March 31, 2008 6:06 PM
Subject: [icon-discuss] Re: version 1.1 Problems
Hi Jenny,
Since I have a braille Plus, does that mean I can't call LevelStar? I
really need help with this server thing (if it isn't working by 4:30). I would
think that because the update process is the same, it wouldn't matter who I
called.
Thanks!
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon
to be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed.
You can try, however, you just might have to open the page in Internet Explorer
and see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Jenny Axler
Sent: Monday, March 31, 2008 7:10 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: version 1.1 Problems
LevelStar is open until 6 central time, as they are in Colorado and that is
5 Mountain.
Jenny
----- Original Message -----
From: Chase Crispin
To: icon-discuss@xxxxxxxxxxxxx
Sent: Monday, March 31, 2008 4:57 PM
Subject: [icon-discuss] Re: version 1.1 Problems
Hi Marc:
I can't call Michael or Pamela at LevelStar or APH do to the fact that I
am not able to call tech support until 4:00 central. Is LevelStar open later
than that?
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon
to be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed.
You can try, however, you just might have to open the page in Internet Explorer
and see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Marc Mulcahy
Sent: Monday, March 31, 2008 6:48 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: version 1.1 Problems
Hi Irwin:
Our server is having a real hard time keeping up today. If you continue
to have problems, please call Michael in the morning, and he can help you.
thanks, and sorry for the inconvenience!
Marc
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