[icon-discuss] Re: version 1.1 Problems

  • From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
  • To: <icon-discuss@xxxxxxxxxxxxx>
  • Date: Mon, 31 Mar 2008 18:16:25 -0700

Normally, anyone with a Braille + needs to go through APH.  However, I imagine, 
in this circumstance, if it is really not possible for you to contact APH, 
given that you can't update otherwise, and that it is not a hardware issue or 
something specific to your unit, that Michael would assist you. 

  ----- Original Message ----- 
  From: Chase Crispin 
  To: icon-discuss@xxxxxxxxxxxxx 
  Sent: Monday, March 31, 2008 6:06 PM
  Subject: [icon-discuss] Re: version 1.1 Problems


  Hi Jenny,
  Since I have a braille Plus, does that mean I can't call LevelStar?  I really 
need help with this server thing (if it isn't working by 4:30).  I would think 
that because the update process is the same, it wouldn't matter who I called.
  Thanks!    




  Chase Crispin 
  Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon to 
be website! 
  Blog: 
  http://blindmobiletech.blogspot.com/ 
   APH training video feed: 
  http://www.youtube.com/BraillePlus/ 
  Note:  Most RSS readers and Podcatchers don't support this type of feed.  You 
can try, however, you just might have to open the page in Internet Explorer and 
see what happens.

   e-mail: 
  chase.crispin@xxxxxxxxx 

  -----Original Message-----
  From: icon-discuss-bounce@xxxxxxxxxxxxx 
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Jenny Axler
  Sent: Monday, March 31, 2008 7:10 PM
  To: icon-discuss@xxxxxxxxxxxxx
  Subject: [icon-discuss] Re: version 1.1 Problems


  LevelStar is open until 6 central time, as they are in Colorado and that is 5 
Mountain.

  Jenny

    ----- Original Message ----- 
    From: Chase Crispin 
    To: icon-discuss@xxxxxxxxxxxxx 
    Sent: Monday, March 31, 2008 4:57 PM
    Subject: [icon-discuss] Re: version 1.1 Problems


    Hi Marc:
    I can't call Michael or Pamela at LevelStar or APH do to the fact that I am 
not able to call tech support until 4:00 central.  Is LevelStar open later than 
that?




    Chase Crispin 
    Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon 
to be website! 
    Blog: 
    http://blindmobiletech.blogspot.com/ 
     APH training video feed: 
    http://www.youtube.com/BraillePlus/ 
    Note:  Most RSS readers and Podcatchers don't support this type of feed.  
You can try, however, you just might have to open the page in Internet Explorer 
and see what happens.

     e-mail: 
    chase.crispin@xxxxxxxxx 

    -----Original Message-----
    From: icon-discuss-bounce@xxxxxxxxxxxxx 
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Marc Mulcahy
    Sent: Monday, March 31, 2008 6:48 PM
    To: icon-discuss@xxxxxxxxxxxxx
    Subject: [icon-discuss] Re: version 1.1 Problems


    Hi Irwin:

    Our server is having a real hard time keeping up today.  If you continue to 
have problems, please call Michael in the morning, and he can help you.

    thanks, and sorry for the inconvenience!

    Marc


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