[icon-discuss] Re: Frustrating problems with RSS reader
- From: "Mike Busboom" <mike@xxxxxxxxxx>
- To: <icon-discuss@xxxxxxxxxxxxx>
- Date: Wed, 6 Feb 2008 17:22:38 +0100
Hello, Guido,
I have had several conversations with technical support and will probably
have more. Fortunately, I can call the States for free, so we may be able
to have a lengthy, hopefully productive powwow. I'd hate to have to send
the unit back to the States, especially since I believe that we are dealing
with a software issue that, somehow, we should be able to resolve.
I have taken the battery out of the unit and will leave it out for twelve
hours.
Best regards,
Mike
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Guido Corona
Sent: Wednesday, 06 February, 2008 03:35 AM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: Frustrating problems with RSS reader
Mike, I suggest you get in touch with tech support. G.
Guido Dante Corona
IBM Research,
Human Ability & Accessibility Center, (HA&AC)
Austin Tx.
Phone: 512. 838. 9735.
Email: guidoc@xxxxxxxxxxx
Web: http://www.ibm.com/able <http://www.ibm.com/able>
". . . Maybe it was only those who were most certain they were right who
were guaranteed to be wrong. And that maybe, just maybe, those who
questioned the most were in the end those who came closest to being wise."
[David Poyer, The Command]
"Mike Busboom" <mike@xxxxxxxxxx>
Sent by: icon-discuss-bounce@xxxxxxxxxxxxx
02/05/2008 02:54 PM
Please respond to
icon-discuss@xxxxxxxxxxxxx
To
<icon-discuss@xxxxxxxxxxxxx>
cc
Subject
[icon-discuss] Re: Frustrating problems with RSS reader
I tried leaving the battery out for about 45 minutes; it did not help.
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx
<mailto:icon-discuss-bounce@xxxxxxxxxxxxx> ] On Behalf Of chase crispin
Sent: Tuesday, 05 February, 2008 12:42 AM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: Frustrating problems with RSS reader
try leaving the battery out for about an hour.
Chase Crispin
http://blindmobiletech.blogspot.com <http://blindmobiletech.blogspot.com/>
chase.crispin@xxxxxxxxx
On Mon, 4 Feb 2008 15:32:33 +0100, Mike Busboom wrote:
>What would you suggest that I do during the interim? A normal reflash
>did
>not rectify the situation.
>
>Thanks and best regards,
>
>Mike
>
>
>
>-----Original Message-----
>From: icon-discuss-bounce@xxxxxxxxxxxxx
>[mailto:icon-discuss-bounce@xxxxxxxxxxxxx
<mailto:icon-discuss-bounce@xxxxxxxxxxxxx> ] On Behalf Of PAMELA RADER
>Sent: Monday, 04 February, 2008 02:29 PM
>To: icon-discuss@xxxxxxxxxxxxx
>Subject: [icon-discuss] Re: Frustrating problems with RSS reader
>
>We don't recommend doing that. It is best to reflash in that kind of
>situation. In the future, the way the unit is reflashed will be
>different,
>so the hard drive will get partitioned.
>
>
>
>Pamela Rader, TECHNICAL SUPPORT
>American Printing House For The Blind
>1839 Frankfort Ave.
>Louisville, KY 40206
>
>PHONE: 1-800-223-1839, Ext. 307
>
>
>>>>chase.crispin@xxxxxxxxx 02/03/08 10:46AM >>>
>How do you disfragment the Icon's hard drive like you were talking
>about?
>I have always wondered how you do the skandisk utility that the sync
>program
>talks about.
>If your Icon or Braille Plus isn't in disk drive mode, here is what you
>get
>from the
>sync program.
>Arror. We could not find your Icon or Braille Plus. Please make sure
>that
>it is
>connected through disk drive mode, and connected to the PC. If it still
>isn't working, run the
>sandisc utility to check for arrors.
>
>On Sun, 3 Feb 2008 16:10:41 +0100, Mike Busboom wrote:
>
>
>>Hello Mike,
>>
>>My name is Mike Busboom, and I am a Braille Plus owner and user. On
>>December 12, you wrote to me in response to a lingering problem with
>>downloading and reading RSS content offline. I was only able to read
>>material if I was actually connected to the Internet.
>>
>>I have tested my Braille Plus at a variety of open WLAN access points,
>>and I
>>am sorry to report that the problem persists. Once I download content,
>>I
>>can still only read it if I have an actual connection to the Internet.
>>Back
>>in December, you told me that I could send you my OPML file and you
>>would
>>have a look at my problem. Attached, you will find both the OPML file
>>and
>>my rss.db file. I have reflashed several times, but this has not
>>helped. I
>>also went back to an earlier version of the Braille Plus software but
>>unfortunately, the problem persists. I was able to listen to content
>>offline for several months, so I know how the unit is supposed to behave
>>under normal circumstances. I am wondering if a disk defrag would help.
>>Though this is off the wall, perhaps, I have noticed that my unit
>>doesn't
>>always access the hard drive as reliably as it does the mini SD drive.
>>
>>Thanks, Mike, for any help you may be able to render.
>>
>>Mike
>>
>>
>>-----Original Message-----
>>From: icon-discuss-bounce@xxxxxxxxxxxxx
>>[mailto:icon-discuss-bounce@xxxxxxxxxxxxx
<mailto:icon-discuss-bounce@xxxxxxxxxxxxx> ] On Behalf Of MICHAEL MCDONALD
>>Sent: Wednesday, 19 December, 2007 08:27 PM
>>To: icon-discuss@xxxxxxxxxxxxx
>>Subject: [icon-discuss] Re: Frustrating problems with RSS reader
>>
>>It sounds like you are loosing your internet connection before downloads
>>
>>are
>>completed or you have a problem feed that is causing your downloads to
>>not
>>move forward.
>>
>>The Temporary Failure in Name Resoultion message is occuring because you
>>aren't connected to the internet and the article isn't cached. When you
>>move to an article, it should say 'article cached' if it was
>>successfully
>>cached.
>>
>>To test if you are loosing your connection try opening a non-cached
>>article
>>after you hear the finished downloading tone on a default feed like CNN.
>>
>>If
>>you get 'Temporary Failure in Name Resolution', then you probably lost
>>your
>>connection. If the article reads fine then you are probably have
>>problems
>>with one of the feeds. If this is the case then you could try to update
>>that feed by itself and see if it works. If you have added too many
>>feeds
>>to try individually I can help you send me an OPML file, so I can check
>>which feed is causing problems.
>>
>>Mike
>>
>>>>>mike@xxxxxxxxxx 12/14/07 01:11PM >>>
>>Hi.
>>
>>For the last couple of days, I have had difficulties reading articles
>>which
>>I have downloaded through the RSS client. I normally download articles
>>and
>>podcasts, turn off wireless once the download has completed, take the
>>Braille Plus with me and read the articles offline.
>>
>>Whenever I try doing this now, I get the following message:
>>
>>URL Open Error 2: Temporary Failure in Name resolution
>>
>>If I want to read the articles, I have to have wireless turned on and be
>>connected via WLAN to the Internet.
>>
>>The second problem I am having is with the podcasts. I am told that I
>>have
>>a specific number of podcasts that need to be downloaded. However, when
>>
>>I
>>tell the Braille Plus to grab the podcasts, I get the sound that is used
>>
>>to
>>notify me when all the downloading has been completed. The notification
>>tones come only some ten seconds after I have pressed OK to initiate the
>>download and none of the podcasts is actually downloaded to my unit.
>>
>>Since neither rebooting nor resetting the Braille Plus worked, I am
>>assuming
>>I will need to reflash. I have the files I will need for the reflash,
>>but I
>>need to know the procedure for accomplishing it.
>>
>>Thanks,
>>
>>Mike
>>
>>
>>
>>
>>
>
>
>
Other related posts:
