Michael: Before reflashing, be sure to backup the Application data, under Menu 6, 8 (see the manual for more details). To reflash, 1. Turn the unit off. 2. Press and hold both the * key and the Reset button in the Battery Compartment. 3. After 5 to 10 seconds, let upon the Reset, but keep the * key held down until the unit vibrates (which should be a second or two after).. 4. Wait for the unit to come back on. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> mike@xxxxxxxxxx 12/14/07 01:11PM >>> Hi. For the last couple of days, I have had difficulties reading articles which I have downloaded through the RSS client. I normally download articles and podcasts, turn off wireless once the download has completed, take the Braille Plus with me and read the articles offline. Whenever I try doing this now, I get the following message: URL Open Error 2: Temporary Failure in Name resolution If I want to read the articles, I have to have wireless turned on and be connected via WLAN to the Internet. The second problem I am having is with the podcasts. I am told that I have a specific number of podcasts that need to be downloaded. However, when I tell the Braille Plus to grab the podcasts, I get the sound that is used to notify me when all the downloading has been completed. The notification tones come only some ten seconds after I have pressed OK to initiate the download and none of the podcasts is actually downloaded to my unit. Since neither rebooting nor resetting the Braille Plus worked, I am assuming I will need to reflash. I have the files I will need for the reflash, but I need to know the procedure for accomplishing it. Thanks, Mike