Re: Parker and Waterman No Longer Life Time Warranties
- From: PoohcornerPens@xxxxxxx
- To: fptalk@xxxxxxxxxxxxx
- Date: Mon, 12 Feb 2007 23:52:46 EST
In a message dated 2/12/2007 8:37:08 P.M. Pacific Standard Time,
m.guterman@xxxxxxxxxxx writes:
Eric Zamir (Zimmerman) wrote:
I have a better idea: I won’t buy Parker or Waterman. Who needs that
globalized, cold-hearted BS anyway? I like my vintage Parkers, and don’t
mind paying
an expert to fix them when they occasionally require. Anyway, the modern
ones are kind of bland writers.
The modern pens I write with the most – Delta, Pelikan, Montblanc, Visconti,
Montegrappa – have always provided me with no-questions-asked, total and
complete service at no cost, and with a smile.
Eric
Let me add OMAS to that list. They recently repaired my Ogiva Vision.
Never asked me when or where I bought it, and did not charge a cent. I hope
the
new distributor will be as good with their customer service. Kevin Cheng
(Winedoc) just went way above and beyond his responsibility by fixing a Dani
Trio that he knew I had purchased used. He refused to charge me, or even
accept postage.
Michael
And we can add Conway Stewart, Sailor, Bexley, Stipula, Visconti and Aurora
to the list as well. So there are many, many companies that will provide
great customer service without the Gestapo tactics.
Cheers!
Jim
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