RE: Parker and Waterman No Longer Life Time Warranties
- From: "Eric J. Niksch" <niksch@xxxxxx>
- To: <fptalk@xxxxxxxxxxxxx>
- Date: Mon, 12 Feb 2007 22:22:26 -0700
Good Lord Jim.must everything that is disagreed with be compared to the
National Socialists of the 1930s? Why can't we just discuss poor customer
service?
Regards, Eric Niksch
_____
From: fptalk-bounce@xxxxxxxxxxxxx [mailto:fptalk-bounce@xxxxxxxxxxxxx] On
Behalf Of PoohcornerPens@xxxxxxx
Sent: Monday, February 12, 2007 9:53 PM
To: fptalk@xxxxxxxxxxxxx
Subject: Re: Parker and Waterman No Longer Life Time Warranties
In a message dated 2/12/2007 8:37:08 P.M. Pacific Standard Time,
m.guterman@xxxxxxxxxxx writes:
Eric Zamir (Zimmerman) wrote:
I have a better idea: I won't buy Parker or Waterman. Who needs that
globalized, cold-hearted BS anyway? I like my vintage Parkers, and don't
mind paying an expert to fix them when they occasionally require. Anyway,
the modern ones are kind of bland writers.
The modern pens I write with the most - Delta, Pelikan, Montblanc, Visconti,
Montegrappa - have always provided me with no-questions-asked, total and
complete service at no cost, and with a smile.
Eric
Let me add OMAS to that list. They recently repaired my Ogiva Vision.
Never asked me when or where I bought it, and did not charge a cent. I hope
the new distributor will be as good with their customer service. Kevin
Cheng (Winedoc) just went way above and beyond his responsibility by fixing
a Dani Trio that he knew I had purchased used. He refused to charge me, or
even accept postage.
Michael
And we can add Conway Stewart, Sailor, Bexley, Stipula, Visconti and Aurora
to the list as well. So there are many, many companies that will provide
great customer service without the Gestapo tactics.
Cheers!
Jim
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