[bookshare-discuss] Re: Grocery Store Customer Service
- From: "rita weyler" <ritaweyler@xxxxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Tue, 26 Jun 2007 20:41:25 -0500
king super used to waive the fee if you are disabled or elderly.
Rita
----- Original Message -----
From: Linda Adams
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Monday, June 25, 2007 1:43 PM
Subject: [bookshare-discuss] Re: Grocery Store Customer Service
I just tried King Soopers on the phone this past Friday, and half my order
was wrong even though the phone person seemed competent. The shopper/deliverer
was not, and yes, it costs $20 extra per order. Between all the suggested
on-line stores and volunteer organizations, I should find something
satisfactory, though. Where do you live in eastern Colorado? My brother lives
in Peetz, a farming village. I live in Longmont, which is not quite as hot as
extreme eastern Colorado, but it is getting hot enough that walking must be
completed by eight in the morning before the heat is unbearable for man and
beast. My brother's dog just had to be taken to the vet yesterday because of
dehydration and being outside too long in the heat.
Linda
----- Original Message -----
From: lana
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Monday, June 25, 2007 11:56 AM
Subject: [bookshare-discuss] Re: Grocery Store Customer Service
You can shop on line at kingsooper, or is it kingsoopers.com, but it's
combersome. You can order by phone for next day delivery, but that costs a
mint. The advantage is that you are talking to people who will tell you enough
about the product for you to know it is or is not what you want.
yes, there are some volenteer groups, but my experience with them was that
you had to know exactly what you wanted, brand, size, count, etc. They were
only available on certain days, once or twice a week, and delivered about that
often. On the phone, you can do a little browsing.
I heard about this new product. I think it's called ... It's supposed to
be a..."
"Oh, you mean..."
Well worth the money.
obviously you don't live in eastern Colorado. It's too hot to walk
anywhere, these days.
Good luck.
----- Original Message -----
From: Linda Adams
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Sunday, June 24, 2007 4:58 PM
Subject: [bookshare-discuss] Grocery Store Customer Service
Hello, everyone. I know that this is a weird topic for Bookshare, but I
wonder if anyone else has experienced a dramatic decline in the quality of help
from the courtesy clerks in grocery stores. Where I live, Safeway, Albertsons,
and King Soopers all have begun to hire illiterate people, developmentally
disabled people, and lazy, indifferent high school students who won't ask
department managers to help them when they can't find something on the grocery
list. Actually, the developmentally disabled are the best of the three groups
at present. I hate to ask friends for help with grocery shopping routinely.
Consistently now, I either come home with things that I don't want or get so
tired of explaining to illiterate people what size of can or box an item should
be that I give up shopping before I have gotten everything on my list. I would
think that those expensive bar code readers would actually take more time in
the store and complicate matters further. Does anyone know of a national user
friendly on-line shopping grocery store that delivers good customer service? I
have stopped going to the grocery store within walking distance from my house,
which is a disappointment to my guide dog and I as this was a pleasant walk.
Are there national volunteer organizations that would provide people to go
grocery shopping with us? I know that there are senior citizens who will do
grocery shopping for people. Although I know that they would be very
conscientious, I would hate to tax their physical strength. I would be
interested in your feedback.
Linda Adams
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