Shawn: We are using a program called EZBraille that we own to do the translation. We don't have any plans to change translators anytime soon. As for Book Port not showing up as an option, I have no idea what would cause that or that it even has anything to do with us. If I had to hazard a guess, perhaps it is being blocked by a fire wall, but I don't know. I asked our programmer and he doesn't know either. Congratulations! You've stumped him, which is pretty difficult to do. Sorry, I don't have a prize to award you. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> shawn.thiel@xxxxxxxxx 12/12/06 11:06AM >>> Hi, What Braille reverse translator is used to put brf files on the bookport? I think nfb trans might be a good choice as it is public domain, and it removes page numbers when reverse translating. This at least used to be the case. Kurzweil uses it in their product, so it could probably work here. On a different topic, I have been using bp transfer for several days now, and find that the send to bookport option from windows explorer is not visible, but the shortcut is in the sendto folder. I do not have this problem on my laptop, which has much more streamlined context menus. What could be causing this problem? Any opinions thoughts or ideas, particularly from APH staff would be appreciated. Shawn