Don - Not to mention failing to use the ribbon to pull them out easily. I've seen people using everything from ice picks to stainless steel tableware to literally pry batteries out of devices like the BP, frequently by jamming the tool between the battery and the terminal. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Donald L. Roberts Sent: Thursday, June 07, 2007 7:10 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: battery connection troubles While I do not have a definitive answer to this problem, I have seen instances where some persons attempt to change batteries by literally jamming the batteries in place rather than by first putting the spring end and subsequently inserting the positive end. No wonder some contacts don't hold up. Don Roberts