We've had reports, quite possibly before you joined the list, from those at APH in the know who have discussed the failure rates. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Robert Clark Sent: Thursday, June 07, 2007 4:06 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: battery connection troubles Its just like with computers. Some allow theirs to be riddled with spyware while others seldom have to deal with it. It al depends on how a user handles his computer or BP or whatever. And who really knows the actual failure rate? Other than staff on the list of course. Not all BP users are subscirbed so we cannot really judge this failure rate based on what we see on the list. Just a thought...