Hi Larry and list! Sarah has given the best description of the Keynote's voice that I ever heard. A little plastic guy is exactly what it sounds like to me. I am pleased I managed to get my bookport while you were using a reasonably understandable synthesiser. That is strictly my opinion. Below is the sum of my experience with others' use of different synthesisers. DEC-talk is OK, but I have found a fair number of people who have found it difficult to understand. These same people also dislike Doubletalk for the same reason. But all have found Eloquence to be the kind of improvement they required. This is my experience in a country that used to use a lot of Keynotes. I realise it may be early for you to have any definitive figures, but I would like to ask a couple questions. If you should decide that you want to offer another synthesiser in Bookport, and I do not believe this is needed nor waranted, could it be retrofitted into the case of current units? If so, what would the cost be expected to be? Would it be possible to accommodate two synthesisers that could be switched in the settings menu or would we have to forfeit what we have in order to gain the other? I would be willing to pay a small amount, say $50, if you could add Eloquence to my unit. But I would hope that it could be added without having to physically send the Bookport in. There have been a number of problems here when people have sent equipment overseas for repairs. When the equipment is returned, Customs have been known to charge duties as if it was a new product. I would not want to chance experiencing this, nor would I want to see others unnecessarily charged. For that reason, I think you should try to make whatever you do decide to use deliverable on line. Cheers, Dave