Michael: In your previous email, you mentioned that if you wiggle your cable, the = Book Port is recognized. If this is the case, then Clarence's suggestion = of trying a new cable is a good one, you will need to try a different = cable. Also, even though removing and/or changing the batteries can = restore defaults, I would suggest that you reset your machine with and = without the flash card inserted. The command for the reset is the 2 plus b = keys together. Also, just because you've reformatted once, doesn't mean = you won't have to again. It may be time to reformat it again.=20 >>> micmey@xxxxxxxxxxx 10/04/04 10:23AM >>> Hi, Sarah. Yes, I seem to recall reformatting my 128 mb flash card but = I=20 can't remember when. I am having similar problems that others are = having=20 such as the book port locking up after disconnecting it from the = computer,=20 the transfer software not starting after I connect the book port, = deleting=20 memos and getting error messages which I can't recall and so forth. Michael Massey ----- Original Message -----=20 From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, October 04, 2004 7:04 AM Subject: [bookport] Re: Problems with Book Port > Hi Mike, > > Just a quick question, did you reformat your card since installing the = =3D > new firmware? On a couple of occasions my BP wasn't being recognized by = =3D > the software and I fixed the problem by reformatting my card, using the = =3D > BookPort's command, 1+3+d+f. > > HTH > > Sarah > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx=20 > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Mike Arrigo > Sent: Friday, October 01, 2004 6:51 PM > To: bookport@xxxxxxxxxxxxx=20 > Subject: [bookport] Re: Problems with Book Port > > > I've had this problem on my home computers, but, with the new firmware, = =3D > I > can't even get the software to launch, and after removing the cable, I = =3D > have > to remove the batteries to get it going again. Running windows 2000 =3D > here. > Very strange indeed. > ----- Original Message -----=3D20 > From: "Michael Massey" <micmey@xxxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Friday, October 01, 2004 1:45 PM > Subject: [bookport] Problems with Book Port > > >> Hi. I am having similar problems to a recent topic of discussion on = =3D > this >> list--book port not being recognized after firmware and software =3D > updates >> were installed. I am using Windows XP service pack two and am =3D > wondering > if >> this is causing this problem. >> >> When I connect the book port to the usb cable nothing happens. The > software >> does not launch unless I fiddle or jiggle the cable end closest to the > book >> port and then I can get the book port transfer to launch. After I >> disconnect the book port it some times locks up and no amount of =3D > presses > of >> the two and the b keys reset the unit. I had to remove the batteries >> yesterday in order to get the unit going again. I even pressed the d = =3D > e > and >> f keys so as not to lose my settings and lost them anyway. Anybody =3D > else > had >> this problem? >> >> Michael Massey >> >> > > > >=20