Hi Mike, Just a quick question, did you reformat your card since installing the = new firmware? On a couple of occasions my BP wasn't being recognized by = the software and I fixed the problem by reformatting my card, using the = BookPort's command, 1+3+d+f. HTH Sarah -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Mike Arrigo Sent: Friday, October 01, 2004 6:51 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Problems with Book Port I've had this problem on my home computers, but, with the new firmware, = I can't even get the software to launch, and after removing the cable, I = have to remove the batteries to get it going again. Running windows 2000 = here. Very strange indeed. ----- Original Message -----=20 From: "Michael Massey" <micmey@xxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Friday, October 01, 2004 1:45 PM Subject: [bookport] Problems with Book Port > Hi. I am having similar problems to a recent topic of discussion on = this > list--book port not being recognized after firmware and software = updates > were installed. I am using Windows XP service pack two and am = wondering if > this is causing this problem. > > When I connect the book port to the usb cable nothing happens. The software > does not launch unless I fiddle or jiggle the cable end closest to the book > port and then I can get the book port transfer to launch. After I > disconnect the book port it some times locks up and no amount of = presses of > the two and the b keys reset the unit. I had to remove the batteries > yesterday in order to get the unit going again. I even pressed the d = e and > f keys so as not to lose my settings and lost them anyway. Anybody = else had > this problem? > > Michael Massey > >