[bookport] Re: Problems with Book Port
- From: Clarence Whaley <clarence@xxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Fri, 01 Oct 2004 13:49:36 -0500
I would guess you have a bad cable if wiggling it makes it work.
At 12:45 PM 10/1/2004 -0600, you wrote:
>Hi. I am having similar problems to a recent topic of discussion on this
>list--book port not being recognized after firmware and software updates
>were installed. I am using Windows XP service pack two and am wondering if
>this is causing this problem.
>
>When I connect the book port to the usb cable nothing happens. The software
>does not launch unless I fiddle or jiggle the cable end closest to the book
>port and then I can get the book port transfer to launch. After I
>disconnect the book port it some times locks up and no amount of presses of
>the two and the b keys reset the unit. I had to remove the batteries
>yesterday in order to get the unit going again. I even pressed the d e and
>f keys so as not to lose my settings and lost them anyway. Anybody else had
>this problem?
>
>Michael Massey
Clarence Whaley
Training Division Manager
GW Micro
E-Mail: Clarence@xxxxxxxxxxx
Direct Voice (615) 383-6248
or 866-699-8901
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