I've had this problem on my home computers, but, with the new firmware, I can't even get the software to launch, and after removing the cable, I have to remove the batteries to get it going again. Running windows 2000 here. Very strange indeed. ----- Original Message ----- From: "Michael Massey" <micmey@xxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Friday, October 01, 2004 1:45 PM Subject: [bookport] Problems with Book Port > Hi. I am having similar problems to a recent topic of discussion on this > list--book port not being recognized after firmware and software updates > were installed. I am using Windows XP service pack two and am wondering if > this is causing this problem. > > When I connect the book port to the usb cable nothing happens. The software > does not launch unless I fiddle or jiggle the cable end closest to the book > port and then I can get the book port transfer to launch. After I > disconnect the book port it some times locks up and no amount of presses of > the two and the b keys reset the unit. I had to remove the batteries > yesterday in order to get the unit going again. I even pressed the d e and > f keys so as not to lose my settings and lost them anyway. Anybody else had > this problem? > > Michael Massey > >