[bookport] Re: BP unresponsive after firmware upgrade
- From: Richard Turner <richard@xxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Thu, 27 Jan 2005 10:52:38 -0800
Hi Peter and Rob,
Mine failed too. When I checked the card in a flash card reader, there
were a couple bp files that were corrupted. I put the card back in the
bookport, formatted the card and then tried the firmware update
again. This time it worked without a hitch.
It took about 20 seconds to go through the update once I unplugged the USB
cable.
Richard
At 07:54 AM 1/27/2005, you wrote:
>Peter:
>
>I don't know what caused the failure (if the Book Port has truely failed.) =
>Anything else would be speculation at this point.
>
>Rob Meredith
>
> >>> peter.rand@xxxxxxxxxxxx 01/27/05 10:29AM >>>
>Hi Rob,=20
>
>I will try your advice first thing when I get home after work, although =
>I=20
>think I tried it already this morning. I'll also do a chkdsk on the =
>Card=20
>using an external card reader, to see if there are any problems there.=20
>
>In your opinion, what could have caused such a dramatic failure of the =
>Book=20
>Port? I've downloaded and installed firmware several times in the past, =
>and=20
>that has always gone pretty smoothly. Plus, the card is a brand-new 2GB=20
>Sandisk that people on this list have highly recommended. On the other =
>hand,=20
>2 Kingston 1GB cards have previously become corrupted in my Book Port. =
>I=20
>thought the cards were to blame, but now I'm thinking the Book Port =
>itself=20
>might be having problems, as Larry suggested once.=20
>
>Peter=20
>
>ROB MEREDITH writes:=20
>
> > Peter:=20
> >=20
> > Try removing the batteries and the flash card. Leave the flash card out
> > and reinsert the batteries. If nothing happens, and the batteries are=20
> > good, the unit has to be sent back to APH. Pamela can help you with
> > details regarding returning the unit for repair.=20
> >=20
> > Rob Meredith=20
> >=20
> >>>> peter.rand@xxxxxxxxxxxx 01/27/05 03:59AM >>>
> > Hi Larry/Rob,=3D20=20
> >=20
> > When I connected to the Internet this morning, the Book Port informed =
>=3D
> > me=3D20
> > that a new firmware was available, and I instructed the program to =3D
> > proceed=3D20
> > with the upgrade from firmware version x.05 to x.10. Afterwards, I=3D20
> > disconnected the Book Port to allow the firmware to be installed.=3D20=20=
>
> >=20
> > A few minutes later I connected to the Internet again, and the Book =3D
> > Port=3D20
> > informed me that I still had old firmware version x.05 installed, and =
>=3D
> > asked=3D20
> > if I wanted to download version x.10. I said yes, and the firmware =
>was=3D20
> > installed again. Afterwards, I disconnected the Book Port to allow =
>the=3D20
> > firmware to be installed.=3D20=20
> >=20
> > Since that point the Book Port appears to be completely dead. It does =
>=3D
> > not=3D20
> > respond to any of the buttons, and when I connect it to my computer I =
>=3D
> > get=3D20
> > the message "USB device not working properly", or something like that. =
>=3D
> > I=3D20
> > tried to reset the Book Port by pressing 2+B and by removing the =3D
> > batteries=3D20
> > for 30 minutes, but neither attempt succeeded in reviving the Book =3D
> > Port,=3D20
> > which remains unresponsive.=3D20=20
> >=20
> > What would you recommend I do now? I'm really eager to check out the =3D
> > new=3D20
> > features.=3D20=20
> >=20
> > Thanks,=3D20=20
> >=20
> > Peter=3D20
>=20
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