[bookport] Re: BP unresponsive after firmware upgrade

  • From: <petrakigianos-giasou@xxxxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Thu, 27 Jan 2005 13:59:22 -0800 (PST)

I always thought when it comes to firmware upgrades it only
adds/changes the brain of the hardware device and nothing to a
compactflash card. Let me know APH staff.



--- Richard Turner <richard@xxxxxxxxxxxx> wrote:

> Hi Peter and Rob,
> 
> Mine failed too.  When I checked the card in a flash card
> reader, there 
> were a couple bp files that were corrupted.  I put the card
> back in the 
> bookport, formatted the card and then tried the firmware
> update 
> again.  This time it worked without a hitch.
> 
> It took about 20 seconds to go through the update once I
> unplugged the USB 
> cable.
> 
> Richard
> 
> At 07:54 AM 1/27/2005, you wrote:
> >Peter:
> >
> >I don't know what caused the failure (if the Book Port has
> truely failed.) =
> >Anything else would be speculation at this point.
> >
> >Rob Meredith
> >
> > >>> peter.rand@xxxxxxxxxxxx 01/27/05 10:29AM >>>
> >Hi Rob,=20
> >
> >I will try your advice first thing when I get home after
> work, although =
> >I=20
> >think I tried it already this morning. I'll also do a chkdsk
> on the =
> >Card=20
> >using an external card reader, to see if there are any
> problems there.=20
> >
> >In your opinion, what could have caused such a dramatic
> failure of the =
> >Book=20
> >Port? I've downloaded and installed firmware several times in
> the past, =
> >and=20
> >that has always gone pretty smoothly. Plus, the card is a
> brand-new 2GB=20
> >Sandisk that people on this list have highly recommended. On
> the other =
> >hand,=20
> >2 Kingston 1GB cards have previously become corrupted in my
> Book Port. =
> >I=20
> >thought the cards were to blame, but now I'm thinking the
> Book Port =
> >itself=20
> >might be having problems, as Larry suggested once.=20
> >
> >Peter=20
> >
> >ROB MEREDITH writes:=20
> >
> > > Peter:=20
> > >=20
> > > Try removing the batteries and the flash card. Leave the
> flash card out
> > > and reinsert the batteries. If nothing happens, and the
> batteries are=20
> > > good, the unit has to be sent back to APH. Pamela can help
> you with
> > > details regarding returning the unit for repair.=20
> > >=20
> > > Rob Meredith=20
> > >=20
> > >>>> peter.rand@xxxxxxxxxxxx 01/27/05 03:59AM >>>
> > > Hi Larry/Rob,=3D20=20
> > >=20
> > > When I connected to the Internet this morning, the Book
> Port informed =
> >=3D
> > > me=3D20
> > > that a new firmware was available, and I instructed the
> program to =3D
> > > proceed=3D20
> > > with the upgrade from firmware version x.05 to x.10.
> Afterwards, I=3D20
> > > disconnected the Book Port to allow the firmware to be
> installed.=3D20=20=
> >
> > >=20
> > > A few minutes later I connected to the Internet again, and
> the Book =3D
> > > Port=3D20
> > > informed me that I still had old firmware version x.05
> installed, and =
> >=3D
> > > asked=3D20
> > > if I wanted to download version x.10. I said yes, and the
> firmware =
> >was=3D20
> > > installed again. Afterwards, I disconnected the Book Port
> to allow =
> >the=3D20
> > > firmware to be installed.=3D20=20
> > >=20
> > > Since that point the Book Port appears to be completely
> dead. It does =
> >=3D
> > > not=3D20
> > > respond to any of the buttons, and when I connect it to my
> computer I =
> >=3D
> > > get=3D20
> > > the message "USB device not working properly", or
> something like that. =
> >=3D
> > > I=3D20
> > > tried to reset the Book Port by pressing 2+B and by
> removing the =3D
> > > batteries=3D20
> > > for 30 minutes, but neither attempt succeeded in reviving
> the Book =3D
> > > Port,=3D20
> > > which remains unresponsive.=3D20=20
> > >=20
> > > What would you recommend I do now? I'm really eager to
> check out the =3D
> > > new=3D20
> > > features.=3D20=20
> > >=20
> > > Thanks,=3D20=20
> > >=20
> > > Peter=3D20
> >=20
> 
> 
> 


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