[bookport] Re: BP unresponsive after firmware upgrade
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 28 Jan 2005 08:48:52 -0500
Yes. You should have headphones on when disconnecting the plug, so you can =
hear it tell you the update has been started. It will also tell you not to =
press any keys during this time. When it is finished, it will announce =
that it is done.=20
Usually, it takes about 20 or 30 seconds.=20
>>> petrakigianos-giasou@xxxxxxxxx 01/28/05 08:45AM >>>
Thank you. What is the current firmware beta file size you guys
are testing? Finally when one unplugs the USB cable from the BP
how long does it take to finish upgrading the brain? Should one
have the headphones connected to the BP when unplugging the USB
cable to listen for any info that the firmware upgrade is
finished upgrading? Does the BP announce any info after
unplugging the USB cable?
--- LARRY SKUTCHAN <lskutchan@xxxxxxx> wrote:
> The firmware update file gets stored on the card, then when
> you unplug =3D
> Book Port from the USB prot, the firmware reads the file,
> updates the =3D
> brain, then deletes the file.
>=20
>=20
> >>> petrakigianos-giasou@xxxxxxxxx Thursday, January 27, 2005
> 4:59:22 PM =3D
> >>>
> I always thought when it comes to firmware upgrades it only
> adds/changes the brain of the hardware device and nothing to a
> compactflash card. Let me know APH staff.
>=20
>=20
>=20
> --- Richard Turner <richard@xxxxxxxxxxxx> wrote:
>=20
> > Hi Peter and Rob,
> >=3D20
> > Mine failed too. When I checked the card in a flash card
> > reader, there=3D20
> > were a couple bp files that were corrupted. I put the card
> > back in the=3D20
> > bookport, formatted the card and then tried the firmware
> > update=3D20
> > again. This time it worked without a hitch.
> >=3D20
> > It took about 20 seconds to go through the update once I
> > unplugged the USB=3D20
> > cable.
> >=3D20
> > Richard
> >=3D20
> > At 07:54 AM 1/27/2005, you wrote:
> > >Peter:
> > >
> > >I don't know what caused the failure (if the Book Port has
> > truely failed.) =3D3D
> > >Anything else would be speculation at this point.
> > >
> > >Rob Meredith
> > >
> > > >>> peter.rand@xxxxxxxxxxxx 01/27/05 10:29AM >>>
> > >Hi Rob,=3D3D20
> > >
> > >I will try your advice first thing when I get home after
> > work, although =3D3D
> > >I=3D3D20
> > >think I tried it already this morning. I'll also do a
> chkdsk
> > on the =3D3D
> > >Card=3D3D20
> > >using an external card reader, to see if there are any
> > problems there.=3D3D20
> > >
> > >In your opinion, what could have caused such a dramatic
> > failure of the =3D3D
> > >Book=3D3D20
> > >Port? I've downloaded and installed firmware several times
> in
> > the past, =3D3D
> > >and=3D3D20
> > >that has always gone pretty smoothly. Plus, the card is a
> > brand-new 2GB=3D3D20
> > >Sandisk that people on this list have highly recommended.
> On
> > the other =3D3D
> > >hand,=3D3D20
> > >2 Kingston 1GB cards have previously become corrupted in my
> > Book Port. =3D3D
> > >I=3D3D20
> > >thought the cards were to blame, but now I'm thinking the
> > Book Port =3D3D
> > >itself=3D3D20
> > >might be having problems, as Larry suggested once.=3D3D20
> > >
> > >Peter=3D3D20
> > >
> > >ROB MEREDITH writes:=3D3D20
> > >
> > > > Peter:=3D3D20
> > > >=3D3D20
> > > > Try removing the batteries and the flash card. Leave the
> > flash card out
> > > > and reinsert the batteries. If nothing happens, and the
> > batteries are=3D3D20
> > > > good, the unit has to be sent back to APH. Pamela can
> help
> > you with
> > > > details regarding returning the unit for repair.=3D3D20
> > > >=3D3D20
> > > > Rob Meredith=3D3D20
> > > >=3D3D20
> > > >>>> peter.rand@xxxxxxxxxxxx 01/27/05 03:59AM >>>
> > > > Hi Larry/Rob,=3D3D3D20=3D3D20
> > > >=3D3D20
> > > > When I connected to the Internet this morning, the Book
> > Port informed =3D3D
> > >=3D3D3D
> > > > me=3D3D3D20
> > > > that a new firmware was available, and I instructed the
> > program to =3D3D3D
> > > > proceed=3D3D3D20
> > > > with the upgrade from firmware version x.05 to x.10.
> > Afterwards, I=3D3D3D20
> > > > disconnected the Book Port to allow the firmware to be
> > installed.=3D3D3D20=3D3D20=3D3D
> > >
> > > >=3D3D20
> > > > A few minutes later I connected to the Internet again,
> and
> > the Book =3D3D3D
> > > > Port=3D3D3D20
> > > > informed me that I still had old firmware version x.05
> > installed, and =3D3D
> > >=3D3D3D
> > > > asked=3D3D3D20
> > > > if I wanted to download version x.10. I said yes, and
> the
> > firmware =3D3D
> > >was=3D3D3D20
> > > > installed again. Afterwards, I disconnected the Book
> Port
> > to allow =3D3D
> > >the=3D3D3D20
> > > > firmware to be installed.=3D3D3D20=3D3D20
> > > >=3D3D20
> > > > Since that point the Book Port appears to be completely
> > dead. It does =3D3D
> > >=3D3D3D
> > > > not=3D3D3D20
> > > > respond to any of the buttons, and when I connect it to
> my
> > computer I =3D3D
> > >=3D3D3D
> > > > get=3D3D3D20
> > > > the message "USB device not working properly", or
> > something like that. =3D3D
> > >=3D3D3D
> > > > I=3D3D3D20
> > > > tried to reset the Book Port by pressing 2+B and by
> > removing the =3D3D3D
> > > > batteries=3D3D3D20
> > > > for 30 minutes, but neither attempt succeeded in
> reviving
> > the Book =3D3D3D
> > > > Port,=3D3D3D20
> > > > which remains unresponsive.=3D3D3D20=3D3D20
> > > >=3D3D20
> > > > What would you recommend I do now? I'm really eager to
> > check out the =3D3D3D
> > > > new=3D3D3D20
> > > > features.=3D3D3D20=3D3D20
> > > >=3D3D20
> > > > Thanks,=3D3D3D20=3D3D20
> > > >=3D3D20
> > > > Peter=3D3D3D20
> > >=3D3D20
> >=3D20
> >=3D20
> >=3D20
>=20
>=20
>=20
>=20
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