[bookport] repairs
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 27 Jan 2005 13:20:03 -0500
For those of you who have units that need to be repaired, please send them =
back to the attention of the "Repair Department." The address will be at =
the bottom of this email. Please include a note with your unit, describing =
the problem of having a dead Book Port. Please be sure to mention the fact =
that you were trying to install Beta firmware when the unit crashed. This =
wil give our technician a clue about where to look, and it will also help =
to ensure that you won't be charged for the repair.=20
You do not need an RMA number. Just be sure to address it to the Repair =
Dept.=20
Sincerely,
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
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