[bookport] Re: BP unresponsive after firmware upgrade
- From: <petrakigianos-giasou@xxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Fri, 28 Jan 2005 06:01:40 -0800 (PST)
Thank you. Very helpful information here.
--- PAMELA RADER <PRADER@xxxxxxx> wrote:
> Yes. You should have headphones on when disconnecting the
> plug, so you can =
> hear it tell you the update has been started. It will also
> tell you not to =
> press any keys during this time. When it is finished, it will
> announce =
> that it is done.=20
>
> Usually, it takes about 20 or 30 seconds.=20
>
>
>
> >>> petrakigianos-giasou@xxxxxxxxx 01/28/05 08:45AM >>>
> Thank you. What is the current firmware beta file size you
> guys
> are testing? Finally when one unplugs the USB cable from the
> BP
> how long does it take to finish upgrading the brain? Should
> one
> have the headphones connected to the BP when unplugging the
> USB
> cable to listen for any info that the firmware upgrade is
> finished upgrading? Does the BP announce any info after
> unplugging the USB cable?
>
> --- LARRY SKUTCHAN <lskutchan@xxxxxxx> wrote:
>
> > The firmware update file gets stored on the card, then when
> > you unplug =3D
> > Book Port from the USB prot, the firmware reads the file,
> > updates the =3D
> > brain, then deletes the file.
> >=20
> >=20
> > >>> petrakigianos-giasou@xxxxxxxxx Thursday, January 27,
> 2005
> > 4:59:22 PM =3D
> > >>>
> > I always thought when it comes to firmware upgrades it only
> > adds/changes the brain of the hardware device and nothing to
> a
> > compactflash card. Let me know APH staff.
> >=20
> >=20
> >=20
> > --- Richard Turner <richard@xxxxxxxxxxxx> wrote:
> >=20
> > > Hi Peter and Rob,
> > >=3D20
> > > Mine failed too. When I checked the card in a flash card
> > > reader, there=3D20
> > > were a couple bp files that were corrupted. I put the
> card
> > > back in the=3D20
> > > bookport, formatted the card and then tried the firmware
> > > update=3D20
> > > again. This time it worked without a hitch.
> > >=3D20
> > > It took about 20 seconds to go through the update once I
> > > unplugged the USB=3D20
> > > cable.
> > >=3D20
> > > Richard
> > >=3D20
> > > At 07:54 AM 1/27/2005, you wrote:
> > > >Peter:
> > > >
> > > >I don't know what caused the failure (if the Book Port
> has
> > > truely failed.) =3D3D
> > > >Anything else would be speculation at this point.
> > > >
> > > >Rob Meredith
> > > >
> > > > >>> peter.rand@xxxxxxxxxxxx 01/27/05 10:29AM >>>
> > > >Hi Rob,=3D3D20
> > > >
> > > >I will try your advice first thing when I get home after
> > > work, although =3D3D
> > > >I=3D3D20
> > > >think I tried it already this morning. I'll also do a
> > chkdsk
> > > on the =3D3D
> > > >Card=3D3D20
> > > >using an external card reader, to see if there are any
> > > problems there.=3D3D20
> > > >
> > > >In your opinion, what could have caused such a dramatic
> > > failure of the =3D3D
> > > >Book=3D3D20
> > > >Port? I've downloaded and installed firmware several
> times
> > in
> > > the past, =3D3D
> > > >and=3D3D20
> > > >that has always gone pretty smoothly. Plus, the card is a
> > > brand-new 2GB=3D3D20
> > > >Sandisk that people on this list have highly recommended.
> > On
> > > the other =3D3D
> > > >hand,=3D3D20
> > > >2 Kingston 1GB cards have previously become corrupted in
> my
> > > Book Port. =3D3D
> > > >I=3D3D20
> > > >thought the cards were to blame, but now I'm thinking the
> > > Book Port =3D3D
> > > >itself=3D3D20
> > > >might be having problems, as Larry suggested once.=3D3D20
> > > >
> > > >Peter=3D3D20
> > > >
> > > >ROB MEREDITH writes:=3D3D20
> > > >
> > > > > Peter:=3D3D20
> > > > >=3D3D20
> > > > > Try removing the batteries and the flash card. Leave
> the
> > > flash card out
> > > > > and reinsert the batteries. If nothing happens, and
> the
> > > batteries are=3D3D20
> > > > > good, the unit has to be sent back to APH. Pamela can
> > help
> > > you with
> > > > > details regarding returning the unit for
> repair.=3D3D20
> > > > >=3D3D20
> > > > > Rob Meredith=3D3D20
> > > > >=3D3D20
> > > > >>>> peter.rand@xxxxxxxxxxxx 01/27/05 03:59AM >>>
> > > > > Hi Larry/Rob,=3D3D3D20=3D3D20
> > > > >=3D3D20
> > > > > When I connected to the Internet this morning, the
> Book
> > > Port informed =3D3D
> > > >=3D3D3D
> > > > > me=3D3D3D20
> > > > > that a new firmware was available, and I instructed
> the
> > > program to =3D3D3D
> > > > > proceed=3D3D3D20
> > > > > with the upgrade from firmware version x.05 to x.10.
> > > Afterwards, I=3D3D3D20
> > > > > disconnected the Book Port to allow the firmware to be
> > > installed.=3D3D3D20=3D3D20=3D3D
> > > >
> > > > >=3D3D20
> > > > > A few minutes later I connected to the Internet again,
> > and
> > > the Book =3D3D3D
> > > > > Port=3D3D3D20
> > > > > informed me that I still had old firmware version x.05
> > > installed, and =3D3D
> > > >=3D3D3D
> > > > > asked=3D3D3D20
> > > > > if I wanted to download version x.10. I said yes, and
> > the
> > > firmware =3D3D
> > > >was=3D3D3D20
> > > > > installed again. Afterwards, I disconnected the Book
> > Port
> > > to allow =3D3D
> > > >the=3D3D3D20
> > > > > firmware to be installed.=3D3D3D20=3D3D20
> > > > >=3D3D20
> > > > > Since that point the Book Port appears to be
> completely
> > > dead. It does =3D3D
> > > >=3D3D3D
> > > > > not=3D3D3D20
> > > > > respond to any of the buttons, and when I connect it
> to
> > my
> > > computer I =3D3D
> > > >=3D3D3D
> > > > > get=3D3D3D20
> > > > > the message "USB device not working properly", or
> > > something like that. =3D3D
> > > >=3D3D3D
> > > > > I=3D3D3D20
> > > > > tried to reset the Book Port by pressing 2+B and by
> > > removing the =3D3D3D
> > > > > batteries=3D3D3D20
> > > > > for 30 minutes, but neither attempt succeeded in
> > reviving
> > > the Book =3D3D3D
> > > > > Port,=3D3D3D20
> > > > > which remains unresponsive.=3D3D3D20=3D3D20
> > > > >=3D3D20
> > > > > What would you recommend I do now? I'm really eager to
> > > check out the =3D3D3D
> > > > > new=3D3D3D20
> > > > > features.=3D3D3D20=3D3D20
> > > > >=3D3D20
> > > > > Thanks,=3D3D3D20=3D3D20
> > > > >=3D3D20
> > > > > Peter=3D3D3D20
> > > >=3D3D20
> > >=3D20
> > >=3D20
> > >=3D20
> >=20
> >=20
> >=20
> >=20
>
>
>
>
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