[bookport] Re: BP unresponsive after firmware upgrade (Pamela)

  • From: <petrakigianos-giasou@xxxxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Fri, 28 Jan 2005 05:56:52 -0800 (PST)

Thank you. For those with small cf cards it would be wise to see
the firmware beta file size before attempting to download it to
the BP. And I only have a 128 mb cf card at the moment. If it
were me I would empty all the files I have added to the card
before doing the firmware download. 


--- PAMELA RADER <PRADER@xxxxxxx> wrote:

> Yes, that is correct. Although when the firmware is first
> transferred, it =
> temporarily goes onto the flash card, then when it gets
> executed, it is =
> transferred to the unit, itself. So, if the card is full, or
> there's not =
> enough room for the transfer, it won't get downloaded.=20
> 
> 
> >>> petrakigianos-giasou@xxxxxxxxx 01/27/05 04:59PM >>>
> I always thought when it comes to firmware upgrades it only
> adds/changes the brain of the hardware device and nothing to a
> compactflash card. Let me know APH staff.
> 
> 
> 
> --- Richard Turner <richard@xxxxxxxxxxxx> wrote:
> 
> > Hi Peter and Rob,
> >=20
> > Mine failed too.  When I checked the card in a flash card
> > reader, there=20
> > were a couple bp files that were corrupted.  I put the card
> > back in the=20
> > bookport, formatted the card and then tried the firmware
> > update=20
> > again.  This time it worked without a hitch.
> >=20
> > It took about 20 seconds to go through the update once I
> > unplugged the USB=20
> > cable.
> >=20
> > Richard
> >=20
> > At 07:54 AM 1/27/2005, you wrote:
> > >Peter:
> > >
> > >I don't know what caused the failure (if the Book Port has
> > truely failed.) =3D
> > >Anything else would be speculation at this point.
> > >
> > >Rob Meredith
> > >
> > > >>> peter.rand@xxxxxxxxxxxx 01/27/05 10:29AM >>>
> > >Hi Rob,=3D20
> > >
> > >I will try your advice first thing when I get home after
> > work, although =3D
> > >I=3D20
> > >think I tried it already this morning. I'll also do a
> chkdsk
> > on the =3D
> > >Card=3D20
> > >using an external card reader, to see if there are any
> > problems there.=3D20
> > >
> > >In your opinion, what could have caused such a dramatic
> > failure of the =3D
> > >Book=3D20
> > >Port? I've downloaded and installed firmware several times
> in
> > the past, =3D
> > >and=3D20
> > >that has always gone pretty smoothly. Plus, the card is a
> > brand-new 2GB=3D20
> > >Sandisk that people on this list have highly recommended.
> On
> > the other =3D
> > >hand,=3D20
> > >2 Kingston 1GB cards have previously become corrupted in my
> > Book Port. =3D
> > >I=3D20
> > >thought the cards were to blame, but now I'm thinking the
> > Book Port =3D
> > >itself=3D20
> > >might be having problems, as Larry suggested once.=3D20
> > >
> > >Peter=3D20
> > >
> > >ROB MEREDITH writes:=3D20
> > >
> > > > Peter:=3D20
> > > >=3D20
> > > > Try removing the batteries and the flash card. Leave the
> > flash card out
> > > > and reinsert the batteries. If nothing happens, and the
> > batteries are=3D20
> > > > good, the unit has to be sent back to APH. Pamela can
> help
> > you with
> > > > details regarding returning the unit for repair.=3D20
> > > >=3D20
> > > > Rob Meredith=3D20
> > > >=3D20
> > > >>>> peter.rand@xxxxxxxxxxxx 01/27/05 03:59AM >>>
> > > > Hi Larry/Rob,=3D3D20=3D20
> > > >=3D20
> > > > When I connected to the Internet this morning, the Book
> > Port informed =3D
> > >=3D3D
> > > > me=3D3D20
> > > > that a new firmware was available, and I instructed the
> > program to =3D3D
> > > > proceed=3D3D20
> > > > with the upgrade from firmware version x.05 to x.10.
> > Afterwards, I=3D3D20
> > > > disconnected the Book Port to allow the firmware to be
> > installed.=3D3D20=3D20=3D
> > >
> > > >=3D20
> > > > A few minutes later I connected to the Internet again,
> and
> > the Book =3D3D
> > > > Port=3D3D20
> > > > informed me that I still had old firmware version x.05
> > installed, and =3D
> > >=3D3D
> > > > asked=3D3D20
> > > > if I wanted to download version x.10. I said yes, and
> the
> > firmware =3D
> > >was=3D3D20
> > > > installed again. Afterwards, I disconnected the Book
> Port
> > to allow =3D
> > >the=3D3D20
> > > > firmware to be installed.=3D3D20=3D20
> > > >=3D20
> > > > Since that point the Book Port appears to be completely
> > dead. It does =3D
> > >=3D3D
> > > > not=3D3D20
> > > > respond to any of the buttons, and when I connect it to
> my
> > computer I =3D
> > >=3D3D
> > > > get=3D3D20
> > > > the message "USB device not working properly", or
> > something like that. =3D
> > >=3D3D
> > > > I=3D3D20
> > > > tried to reset the Book Port by pressing 2+B and by
> > removing the =3D3D
> > > > batteries=3D3D20
> > > > for 30 minutes, but neither attempt succeeded in
> reviving
> > the Book =3D3D
> > > > Port,=3D3D20
> > > > which remains unresponsive.=3D3D20=3D20
> > > >=3D20
> > > > What would you recommend I do now? I'm really eager to
> > check out the =3D3D
> > > > new=3D3D20
> > > > features.=3D3D20=3D20
> > > >=3D20
> > > > Thanks,=3D3D20=3D20
> > > >=3D20
> > > > Peter=3D3D20
> > >=3D20
> >=20
> >=20
> >=20
> 
> 
> 
> 


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