[bookport] Re: Aph's Policy Regarding Phone Support
- From: Will Smith <wilsmith@xxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Sun, 9 Jan 2005 01:58:28 -0500 (EST)
When one uses a beta product he or she is agreeing to the terms of the
beta
supplier.
It is only reasonable that APH support the released products and software,
and not the beta via traditional means like telephone calls.
If you don't want to follow APH beta terms then don't download the beta
versions.
Will
wilsmith@xxxxxxxxx
On Sat, 8 Jan 2005, Michael Massey wrote:
> Hi, Marlaina. The two times that I called for phone support Fred Gissoni
> told me that in no uncertain terms could phone support be provided if betas
> are used. I was told that if I have questions or need support to write my
> questions to this list.
>
> Michael Massey
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