[blindeudora] Re: Corrupted E-mail Causes Eudora to Freeze
- From: Edward Przybylek <przy5100@xxxxxxxxxxxxxxxx>
- To: blindeudora@xxxxxxxxxxxxx
- Date: Sat, 16 Apr 2005 13:33:20 -0400
Hi Larry,
Why don't you send the problem you were having and your solution to the
good folks at Qualcom. I've had similar experiences with messages having
all kinds of pictures and links in them but I've usually been able to
delete them after restarting Eudora. Maybe it'll help them make some
improvements.
Take care,
Ed Przybylek
At 01:05 AM 4/16/2005, you wrote:
> When downloading messages on Monday April 11, 2005, I
>began to notice that
>my outgoing messages were not being sent. Later, I was unable to even get
>into my inbox without Eudora freezing completely. It would do this both
>with JAWS running and with JAWS disabled.
>
>I thought that it was a corrupted message in my server, but when I checked
>and deleted a few, I found Eudora still would not function in any way.
>So I assumed the junk message at the bottom of the list in my inbox was
>corrupted. This caused the program to freeze. We saw an error message
>which said, "Program not responding." Deleting the errant message was not
>possible because the program was frozen as soon as the inbox was displayed.
>
>After trying many different ideas, I mentioned that I would gladly rebuild
>my mailbox from scratch if I could retrieve those messages already inside.
>My sighted friend thought for a moment, and remembered that he had used
>Microsoft Word to recover text from almost any file. He thought we might be
>able to view the inbox this way and perhaps delete the offending message.
>
>So we launched Word, went to the "File" menu, selected "Open" and then
>selected the "All Files" format. Then we navigated to Eudora's inbox file
>which we found at C:\Program Files\Qualcomm\Eudora\inbox. When we pressed
>"Enter" all of the messages appeared in the Word document. We checked the
>messages at the top of the list to determine their format, and then selected
>the offending message at the bottom which had a lot of headers plus HTML,
>then deleted it. Then we saved the document using the File/Save command
>instead of the File/Save As command. This was done so that the inbox file
>would retain its original format and still link up with Eudora. When we
>went back to Eudora, the inbox came up with all messages intact, except for
>the bad one which had been deleted using Word.
>
>By the way, when I go to <http://www.mail2web.com/>http://www.mail2web.com
>it tells me that I don't
>have any messages, even though I can see the messages when I go to
><http://www.sbc.yahoo.com/>http://www.sbc.yahoo.com to read messages
>straight from the server. We
>haven't figured this out yet, but at least I now know that I can see my
>e-mail via Yahoo if I have any further problems with Eudora.
>I have DSL, not dial up. My wife also has the same problem when going to
>mail to web.
>
>Larry gassman
>
>
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