[blindeudora] Re: Corrupted E-mail Causes Eudora to Freeze
- From: Edward Przybylek <przy5100@xxxxxxxxxxxxxxxx>
- To: blindeudora@xxxxxxxxxxxxx
- Date: Sun, 17 Apr 2005 19:58:56 -0400
Hi Larry,
I'd be very interested in knowing what they said if you ever hear back from
them. Thanks.
Take care,
Ed Przybylek
At 10:45 AM 4/17/2005, you wrote:
>Edward,
>Thank you!
>I haven't written them yet, but intend to sometime this week.
>
>BTW, I joined a form for technical support on the Eudora page, and sent
>out a post when I still had the corrupted message problem.
>That was Thursday evening, and still, not one response from anyone on that
>form.
>Larry
>At 10:33 AM 4-16-2005, you wrote:
> >Hi Larry,
> >
> >Why don't you send the problem you were having and your solution to the
> >good folks at Qualcom. I've had similar experiences with messages having
> >all kinds of pictures and links in them but I've usually been able to
> >delete them after restarting Eudora. Maybe it'll help them make some
> >improvements.
> >
> >Take care,
> >Ed Przybylek
> >
> >At 01:05 AM 4/16/2005, you wrote:
> > > When downloading messages on Monday April 11, 2005, I
> > >began to notice that
> > >my outgoing messages were not being sent. Later, I was unable to even get
> > >into my inbox without Eudora freezing completely. It would do this both
> > >with JAWS running and with JAWS disabled.
> > >
> > >I thought that it was a corrupted message in my server, but when I checked
> > >and deleted a few, I found Eudora still would not function in any way.
> > >So I assumed the junk message at the bottom of the list in my inbox was
> > >corrupted. This caused the program to freeze. We saw an error message
> > >which said, "Program not responding." Deleting the errant message was not
> > >possible because the program was frozen as soon as the inbox was
> displayed.
> > >
> > >After trying many different ideas, I mentioned that I would gladly rebuild
> > >my mailbox from scratch if I could retrieve those messages already inside.
> > >My sighted friend thought for a moment, and remembered that he had used
> > >Microsoft Word to recover text from almost any file. He thought we
> might be
> > >able to view the inbox this way and perhaps delete the offending message.
> > >
> > >So we launched Word, went to the "File" menu, selected "Open" and then
> > >selected the "All Files" format. Then we navigated to Eudora's inbox file
> > >which we found at C:\Program Files\Qualcomm\Eudora\inbox. When we pressed
> > >"Enter" all of the messages appeared in the Word document. We checked the
> > >messages at the top of the list to determine their format, and then
> selected
> > >the offending message at the bottom which had a lot of headers plus HTML,
> > >then deleted it. Then we saved the document using the File/Save command
> > >instead of the File/Save As command. This was done so that the inbox file
> > >would retain its original format and still link up with Eudora. When we
> > >went back to Eudora, the inbox came up with all messages intact,
> except for
> > >the bad one which had been deleted using Word.
> > >
> > >By the way, when I go to <http://www.mail2web.com/>http://www.mail2web.com
> > >it tells me that I don't
> > >have any messages, even though I can see the messages when I go to
> > ><http://www.sbc.yahoo.com/>http://www.sbc.yahoo.com to read messages
> > >straight from the server. We
> > >haven't figured this out yet, but at least I now know that I can see my
> > >e-mail via Yahoo if I have any further problems with Eudora.
> > >I have DSL, not dial up. My wife also has the same problem when going to
> > >mail to web.
> > >
> > >Larry gassman
> > >
> > >
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> > > field
> >
> >
> >
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>
>
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